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April 2023 by Juan Fernandez Mancha
I had an appointment with an agent and when I’ve showed up (on time) he/she was gone for lunch. I was told that someone would call me back but I’m still waiting
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January 2023 by Paul Cruz (DBA- SIMPLE NOTARY)
Great knowledgeable staff with excellent customer service ?
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September 2022 by King Jones
Horrible customer service!!!!
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August 2022 by King King
Horrible customer service!!!!
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January 2021 by Genaro Equihua
Not sure what's going on but this location takes 30 to 40 minutes just for a simple deposit.Waste my time
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November 2020 by George Vasquez
Every time I try calling they have the answering machine set to “ Our Office is now Close” and can never get through. Difficult to communicate with unless to have the convenience of going there personally.
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September 2020 by lucy sa
The drive through is the worst they take forever I was the only one here ! & I was waiting for 20min and it’s not the only time almost every time I am forced to go here it’s a hassle.They have much better locations.
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July 2020 by Billy Mettlen
This place has poor customer service in the drive thru...waiting for over 45 minutes just to make a deposit of $250.
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August 2019 by Julie Alonzo
I hate that I moved and have to go to this branch, I dread going in because their customer service is horrable, they need customer service etiquette training. And most of the time the driver thru is closed all red lights are on!
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February 2019 by Dess Maldonado
If there was an option to put 0 stars I would. The guys that help you with loans are so rude , i don't know why there their seems like they don't like to work there 👎👎👎👎👎
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January 2018 by David Daugherty
Good in a pinch! ATM drive-through.
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June 2017 by Aaron Laubch
They tell you what you want to hear to get your business but it all turns out to be lies! Not one thing the I was told about the operation of my accounts ended up being true. They convenience is a hassle from day one and it looks like I'm going to have a fight just to get my money back after I closed my accout..... STAY CLEAR OF BB&T