-
October 2023 by larry king
This is the BEST Truist location to go to in Dallas! Manny is the best there- he helped me and my family with what we needed. He is extremely professional, attentive and provided AMAZING service. i highly recommend to ask for him for your banking needs. Shoutout to Manny ??????
-
September 2023 by Niqua Craig
Great service! Very knowledgeable team
-
July 2023 by Barbara Andrievk
Terrible service. We arrived 45 minutes before closing and the guy there (that was doing nothing) said he could not help because there was no time and he closed at 5 (It was 4:20)
-
February 2023 by Mirna Castillo
(Translated by Google) lousy service(Original)Malisimo servicio
-
January 2022 by Mike Rubalcava
Nice pretty bran new flags ???
-
October 2021 by Ms J
This bank is horrible they are more concern about leaving at 5 than helping their customer and when I told them I’ll just go somewhere else they acted like they didn’t even care. I think I just need to take all my money out this non helping customer service company.
-
September 2021 by Mary Ellis
Worst customer service from a teller who says she’s worked there for 3.5 years. She wanted to go back and forth with me over a miscommunication about endorsing a check for deposit when she was asking me to write our company name and even tells me “my co worker heard me say it” and then after I ask if I the bank manager is in and she responds by lobbying at his door and saying his name I ask if she needs to call for him or do I go in and she said “oh well I can call him you never said you wanted to speak with him.....” then tells me she knows my boss “very well” yes I do too it’s a family company. Horrible customer service.
-
August 2021 by Jasmine Lyons
This bank is horrible they are more concern about leaving at 5 than helping their customer and when I told them I’ll just go somewhere else they acted like they didn’t even care. I think I just need to take all my money out this non helping customer service company.
-
July 2020 by Fortnite 90s
Very disappointed. Corey should not be a manager
-
March 2020 by B Theriot
A bank that Can't even honor their own posted hours of operation? And they can't answer a phone call ever.
-
September 2019 by Taylor Davis
This was by far THE WORST banking experience I have EVER had. I deposited a payroll check at this branch as it is across the street from my workplace. When I went to the branch, the personal banker, a younger gentlemen, was EXTREMELY rude. He told me that he would give his manager my information for him to reach out to me but that never happened. I had to drive all the way to my personal branch in a whole other city to get my issue resolved. The ladies at the Las Colinas branch saved BB&T from losing a loyal customer today and resolved my issue in under five mins. This branch in Dallas is the absolute worst. This branch deserves a 0 rating.
-
October 2017 by ryan r.
I was in Dallas a few weeks ago to attend the funeral of my brother. I had opened an account in my name two or three years ago to allow my brother access to money that my mother had left him. I could not simply give him the money because my brother was starting to show signs of dementia. The account was in my name but my brother had an ATM card to access the money. My brother's dementia took a turn for the worse and he never accessed the money. When I went to Dallas for my brother's funeral I intended to clear out the account and use the money to help pay for his funeral. I had valid ID and the account was in my name but the teller at this branch managed to turn closing the account into a hour long drama. What can you say about such unbelievably bad customer service?
-
June 2016 by D Grasty
Only accept BB&T customers for notary services
