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September 2023 by Share Cleaning
I specifically told the cashier to automatically withdrawal $1,250 3 or 4 months ago and come to find out today in August they have only been withdrawing the minimum payment since April. Not professional.
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August 2023 by Natalie Jordan
The transition from BB&t to Truist was messy and The first banker we worked with was terrible and went bye bye.Then Amy stepped in as our banker and she’s AMAZING. She can explain things to us that we previously didn’t understand and is very patient. She’s hands down our favorite banker we have ever worked with.
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July 2023 by Alan
How does a bank stay in business like this.I tried to cash a check from one of my customer's at 4pm for 915.00. The manager or anger she called her said she didn't have that much on hand. Stear clea rof trust. Customer service is not there.
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April 2023 by Diana Aranda
DO NOT PUT YOUR MONEY IN THIS BANK. They placed my 401K check deposit from a local bank on an 11 day admin hold. Ridiculous!!!! Im changing banks
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August 2022 by Diana Flores
Always so slow. Especially in the drive through.
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January 2022 by Scott Park
Mr. Doeun Oh is working so professionally and provides accurate consultants to the client's situation.That is why I highly recommend him, so contact him if you need help.
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October 2021 by Scott Jaekwan Park (Scott)
Mr. Doeun Oh is working so professionally and provides accurate consultants to the client's situation.That is why I highly recommend him, so contact him if you need help.
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June 2021 by JK Park (Scott)
Mr. Doeun Oh is working so professionally and provides accurate consultants to the client's situation.That is why I highly recommend him, so contact him if you need help.
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March 2021 by Ali TaMiMi
Bad services
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May 2020 by Yonas Kibret Desalegn
if one wants to make Business with Banks, this should be the first to deal with. Helpful staffs, I'm really delighted with what they are all doing.Thank you guys !!
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January 2020 by Anas m
I don't understand why the one star reviewsAnyway the people are helpful and awesome.. They say the reviews are old and happened after the merge between citi and bbt
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September 2019 by Jim Mallory
These are the nastiest and most incompetent fools in banking in Dallas. The manager is not good for his word and needs to be avoided at all costs
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September 2019 by Jim M.
STAY/ AWAY FROM THIS BRANCH. The branch manager, Nixon Winter, does not do what he says he will do, does not communicate, had to spend time to fine a WIRE transfer than came bro bank of America. He is rude, patronizing, condescending and about the worst is his insatiable appetite to try to talk over you or constantly interruping you with inane nonsense. He mocks you as a customer, giggles when something found that doesnt work. He even did this in front of his boss. He is not a professional whatsoever. WARNING: Stay away from this branch.
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April 2019 by Saif Saeed
They run a hard inquiry on my Credit without my permission.
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April 2019 by Preciosa Diosa
Frank gave me a very Nasty attitude. We have a business account with them for a few years now. He refused to help. He should be fired if that is how he represents his customer service.
