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October 2023 by Ruben Acosta
Second line is closed. NO SIGN being displayed to announce that. Slow customer service.
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May 2023 by Google user
Drive thru is slow... second lane doesnt even work but has \\\"OPEN\\\" sign on
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May 2023 by Rikk Mode
Drive thru is slow... second lane doesnt even work but has "OPEN" sign on
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January 2023 by Roberta L
PNC is by far the worst bank I ever had in my 38 years of life. I had recently opened savings and checking accounts in Plano Texas my husband and I also account for our children. The accounts I opened in the spring of 2022. I recently sent on 11/28/22 a wire transfer to Madrid Spain to family/friend because they working on a major deal, my friends given me the accts prior before so when I send off the fund I was not paying attention that I used the old acct that I had before. When I noticed the error on my part I immediately reached out to PNC and told them. They said it's fine it will bounce back. Because a week past and it didn't bounce back I told them to just recalled it back, I guess they didn't want to do there jobs,I been sending money internationally a long time, apparently PNC only want you to do sending locally. Right after I asked for the recall they closed all my accounts with no prior notice. Up to this day on 12/26/22 I haven't received my money back!! PNC buy out BBVA here in the United States. I send the money to BBVA. How will I know that my funds return when my accts are all closed down. Be warm people PNC is not to be trusted. Take your money and go to a Credit unions.
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January 2023 by G H
Run from PNC! It is impossible to access money in your savings account. Visited a branch with hopes that it would help and was in line for an hour with only three people in front of me. They had one person working the window in the branch and the drive thru. I closed my account
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December 2022 by Roberta Lawkin
PNC is by far the worst bank I ever had in my 38 years of life. I had recently opened savings and checking accounts in Plano Texas my husband and I also account for our children. The accounts I opened in the spring of 2022. I recently sent on 11/28/22 a wire transfer to Madrid Spain to family/friend because they working on a major deal, my friends given me the accts prior before so when I send off the fund I was not paying attention that I used the old acct that I had before. When I noticed the error on my part I immediately reached out to PNC and told them. They said it's fine it will bounce back. Because a week past and it didn't bounce back I told them to just recalled it back, I guess they didn't want to do there jobs,I been sending money internationally a long time, apparently PNC only want you to do sending locally. Right after I asked for the recall they closed all my accounts with no prior notice. Up to this day on 12/26/22 I haven't received my money back!! PNC buy out BBVA here in the United States. I send the money to BBVA. How will I know that my funds return when my accts are all closed down. Be warm people PNC is not to be trusted. Take your money and go to a Credit unions.
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December 2022 by Lucas Heuer
I used to have a small business account with BBVA, then there was a corporate merger and takeover by PNC. We have had constant problems with this bank. It has been hands down the worst banking experience I have ever had. Their system is plagued by errors and mobile and online banking is often not available.
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August 2022 by JS
Run from PNC! It is impossible to access money in your savings account. Visited a branch with hopes that it would help and was in line for an hour with only three people in front of me. They had one person working the window in the branch and the drive thru. I closed my account
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July 2022 by Giovanni F.
I normally do not post reviews especially if negative, however I banked with BBVA for 20 years before PNC took over and i stayed on with PNC, went to the same branch this entire time. Now it is no where near the same, the staff there is rude to my self and my employees, I went in today waited 45 mins for a notary that i was turned away because it wasnt for PNC. The ladies name was Maria, I have never in all these years been talked to that was or turned away for this reason. I am highly upset.
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February 2022 by Pattrick H
Slow and ineffecient. Workers are in slow mo.Glad it is not my home branch.
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February 2022 by Nayeli G.
This is the worst bank I've ever been too I was in drive through for 45 minutes to just deposit a check I asked to speak to manager never did I speak to them I drive off and not only that I call the branch and they hung up on me worst service ever if I could I would give it no stars
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January 2022 by terrell welch
They steal from there own customers they have stolen from thousands they stole 1000$ out my account just look and the news I’m not the only one they are stealing from
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October 2021 by DFW Guy
Bank manager Ruby Danos was flustered and less then helpful. She was more keen to push work to someone else.
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August 2021 by Brian Allen
This bank is a joke, I just opened up an account and they can’t even provide me with a temporary debit card and the initial card will take every bit of 7-10 business days. If you want it sooner it’s $50 for 2-3 days instead? Absolutely absurd. Thank god I only did the minimum deposit to open the account because I just wanted to try them out but now I know that I won’t be putting a penny more into this account and I will be closing it instead.
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August 2021 by Chris Hernandez
Slow like slow and frustrating fix this up
