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February 2024 by Tracee Parenti
Went by yesterday to buy a phone. Lights on, employees inside but doors locked. They stared at us when we knocked. Thankfully, there is a Cricket store around the corner that obviously is open for business.
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January 2024 by Manelik Lara
Bad service and is positive open 2 pm and the store is closed
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May 2023 by Jontae Allen
Terrible. Can't activate service. They don't have a phone number.
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January 2022 by Nathan Eller
Well, when in a pinch and after spending over a grand on an iphone that NEVER worked, FROM METRO PCS, I AM PLEASED TO SAY THAT BOOST SAVED THE DAY. I am battling gastric cancer and needing a phone that works is of paramount importance, given my need to be in constant contact with my oncologists, specialists, doctors, family, etc...THIS IS WHY I CHOSE TO SPEND OVER A THOUSAND ON A NEW IPHONE FROM METRO BUT IT ONLY WORKED FOR A COUPLE OF WEEKS. It was replaced and then did not work yet again! This time they told me there was NOTHING they could do to help me and I was not getting my phone fixed, replaced, or returned. Furious, I drove to Boost and paid $75 for the cheapest phone they had. It works GREAT and their customer service makes Metro look juvenile at best! If I wasn't so sick, I would take the time to get service from a major carrier but I haven't had the energy and Metro was working until I decided l wanted the best phone they had, which turned out to be the worst! "Don't give up, DON'T EVER GIVE UP!" #GODSPEEDPEACE
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August 2021 by Stone Kold Yung Ivan (IV London)
Told me they close at 8pm but doors were locked at 6:30. Had no reason to lie to your customers.
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June 2021 by Sammie Peters
I had an issue where my phone broke. I wanted to switch back to my old boost phone for a bit. I had some issues setting it up but I went here and the lady was friendly and able to fix my phone quickly. I'm very grateful to have someone who was able to fix my phone.
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June 2021 by Tarshara Thomas
So my phone broke I went to go get a new phone an as I'm checking out the free screen protector a customer comes in she snatches it out my hand and tell me to hold on I wonder if I was Mexican like her if she would have done that but little do she know I'am Mexican already guess I wasn't light enuff 0 stars plus no unlimited plans available
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June 2021 by americapcs marketing digital
Great service
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November 2020 by Wendy Zapata
Great Service!! The girl really knew how to take care of my need. Went out of her way to help me. Definitely coming back!!
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November 2020 by Esmeralda Hernandez
Nice and clean great customer service!
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July 2020 by OSCAR villa
Not phone in this store
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February 2020 by Antonia Arrendondo
Good customer service
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December 2019 by Sharon Hartfield
There was 2 Hispanic Ladies in the store one of them was clueless & the other one actually was knowledgeable but it felt like I had to force information out of her about the phones & plans. .& then she asked me if I had phone service but here's the thing about that is my phone was in my hand & tell me who doesn't have phone service.???.. I'll wait
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December 2019 by Cyndi Ramirez
Very friendly customer service
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November 2019 by Ed B.
I bought a cell phone plan and a new phone as well from this location. The incompetent/corrupt employee entered fictitious customer information on my account. That phony info caused major problems.
