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April 2025 by Ce Max
The guy that helped us was so cool! It was almost closing time and he never rushed us he took his time to assist us. He helped my daughter pick out a great phone. He was very patient. We will definitely come back to do business there!
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September 2024 by Mireya Ibarra
Johnny was super helpful and his character was great, we had shopped several stores, but didn't get the help we needed.
But as soon as we entered here, Johnny greeted us pleasantly.
Boost needs more Representatives like him.
I pray that he gets rewarded for his good services 🙏
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April 2024 by Yessenia Hernandez
Just wanted to thank Judy for always helping us out . She’s amazing.
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October 2023 by Sofia Torres
Excellent service and super good customer service
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October 2023 by Ofelia Aranda
The only employee there who was overweight didn't serve me...I arrived at 7:30pm just because they close at 8pmI guess he wanted to leave early. I'm not going back there, I'll probably go to cricket
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October 2023 by Diego Castella Avila
Regrettable. Terrible serviceI want to file a complaint and talk to you about what happened, Hogala can get in touch to tell you about my case
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August 2023 by Susy Roldan
The boy was very kind, helped me choose a new cell phone and explained everything about my plan.
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August 2023 by Manuel Paulin
Very good service
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July 2023 by Esauvallejo Vallego
Good customer service very helpful staff .Favorite boostmobile to go to
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May 2023 by lorena Castillo
Good customer service Jonathan helped with activating new phone and transfering all my stuff to new phone
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May 2023 by Sandra G.
I recently switched to Boost and was told about a plan that was $25 for a plan that's usually $50 but since I brought in my own phone and was a new customer-- i would get charged a one time fee of $50 (i got charged for it as i was in the store) and when my next payment was due, it would go down to $25. I asked about three times to make sure that what the cashier was saying was accurate and he was confidently saying more than once that i would get charged $25 for a plan that's usually $50. My phone bill is due in a few days and i checked the boost mobile app to make sure that it was the amount he said it'd be and it wasn't so i had to go in and talk to whoever was there to make sure that the person that told me that, was right. I kept my receipts just in case and what do you know, the guy that "helped me" that day, was there. I explained everything to him and all he said was "i don't know, i've never had anyone come in and ask me a question." my response was more polite than what i was thinking because i'm explaining to him that he's the one that said it would be $25 but now he's saying a whole other thing and he just keeps saying he can't do anything to help and to call customer service. I'm never the type of person to get irritable with anyone working retail because i've worked retail and i know what it's like on the other end-- so i called customer service and they explained to me that there was never a plan like that and they were continuing to help me out because they felt bad about the whole situation but i thanked them for everything and apologized for the inconvenience and said that i didn't have a problem with paying $50 (they had asked if i would like to change my plan) because it's still a good deal compared to how much i paid for my old phone bill back then-- it's just the principle because he gave me false information and it's pretty annoying because he screwed me over. All in all, customer support for boost is amazing but the guy named jonathan at the location on cockrell hill is not someone i'd recommend planning anything for you :)
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May 2023 by Jose Ortiz
Came in this store with a problem my man johnathan provided excellent service and did everything possible to fix my issue fast and efficient
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May 2023 by Q P
Johnathon provided excellent service !
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January 2022 by no name
Claimed to be open ,lights were on it was an hour over “opening time” and doors were locked no one was there !
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August 2020 by Kayanti Williams
Best service ever!
