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August 2023 by Audrey E.
Wanted a unique sofa. They were able to order it and have it delivered. Easy transaction. Completely transparent and helpful. If you want all the bells and whistles of a salesperson, go somewhere else. But if you know what you want and are decisive, this is your place. We prefer the hands-free independent shopping experience. We don't like to play games with sales people and then be pursued via email and text. This is a great place to satisfy any customer who knows what they want. Thank you!
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August 2023 by Carol Gemmell
From ordering with Vernon to our recent delivery we had a great experience shopping with BOVA. Highly recommend the store and staff. Very helpful and courteous.
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June 2023 by Ce'Ce Shearer
The furniture I bought was able to be delivered in a couple of days and set up for me. That's exactly what I wanted.
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May 2023 by Awad Rashid
Contemporary furniture which is a little pricey!! Customer service is great and delivery was very easy.
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March 2023 by Mark Rodgers
I recently purchased a bedroom set from Bova. They had exactly the pieces I was looking for in stock and delivered them promptly. There was one extra piece I wanted but they did not have it, however they contacted the factory and got it on the next container coming from Italy and will deliver when it arrives. I will definitely use them in the future as they have the style of furniture that I like and their service is excellent. The one area for improvement I would like to point out is that when they confirmed the missing piece I wanted they did not have way to take payment over the phone and the location is quite a drive for me. They asked me to send my credit card information by email! If you are not aware, NEVER send your cc info by email. This is very risky and I was quite shocked they even asked me. I drove to the store to pay in person but it would be great if they improved their remote payment options. Regardless, I highly recommend them and I will be buying furniture from them in the future.
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October 2022 by Stephen Chambers
We loved their furniture. Don't buy the Magniflex Magnistretch mattress, though. We were very excited to get this mattress that supposedly helps to stretch your back. After sleeping on it for a night, my husband and I both woke up with back pains. We gave it about 2 months alternating between Magniflex and the guest bedroom mattress to make sure it's not a coincidence. It's definitely the mattress. Despite the return policy of 90 days on Magniflex website, we were not able to return it. Now we are stuck with the mattress that's hurting our backs.
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October 2022 by Ken Adams
The sales personnel were knowledgeable on the Norwegian Stressless Chairs. They carried a wide selection of models and colors to choose from. We never felt pressured to buy. We highly recommend Bova.
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September 2022 by Jessica Nguyen
We recently purchased a new dining table from Bova. Everything from the customer service to the quality of the items we purchased was great! I especially appreciate the “family” feel of the associates we worked with. There aren’t a ton of sales people coming at you like vultures. The service felt very personal and welcoming. We had shopped at several other stores before checking out Bova and I am so glad we didn’t give up. For customers interested in buying from Bova, I would just consider the length of time it took to get the furniture in if it’s not in stock. We placed our order in February, and didn’t receive our items until August. However, we were fully aware of this and were okay with it as we didn’t need the table ASAP. I didn’t give 5 stars just because I wish they would have called or emailed with updates on the status of our order. Especially since it took almost 6 months. However, every time I called to check the status, they were very helpful and courteous.
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July 2022 by Sunil S
Bova is the place if you are looking for modern/contemporary designs of sofas or bed. Staff is really friendly and Vernon is the one who helped us. He’s so patient in explaining all of my questions.
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April 2022 by Eric Williamson
If your looking for Modern Furniture, Bova is the place. It is on the higher in, so prepare your wallet. The selection was wonderful and the staff was friendly and more than willing to assist. I highly recommend Bova Furniture for anyone looking for Modern, Sleek, Furniture
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March 2022 by Do-Eun Lee
we have been in search of good sofa, quality sofa that is not made in china. We found our search on Bova furniture. We bought our ITalian made sofa that is a top quality under $8000. It has automated function, reclining etc. The color and leather quality is top notch. we are happy with the purchase.
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January 2022 by robert baumann
Bova has been around for a long time and provide a great show room of unique and high quality furniture. The sales people are knowledgable and the delivery was reasonably priced, fast, and well done. The only issue I had is that I ordered a chair in a custom color and it took 6 months to arrive - but that is the norm for COVID shippingtimes these days. Just need some patience.
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January 2022 by RB
Bova has been around for a long time and provide a great show room of unique and high quality furniture. The sales people are knowledgable and the delivery was reasonably priced, fast, and well done. The only issue I had is that I ordered a chair in a custom color and it took 6 months to arrive - but that is the norm for COVID shippingtimes these days. Just need some patience.
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November 2021 by Amita Chhabra
Our experience from beginning to the end was great! Ron and Maclyn were amazing. They also had the furniture delivered to Austin. Amazing customer service.Thank you Bova. We love our New furniture.
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October 2021 by Chris Tong
Scott helped my wife and I find a nice console table and lamps for our media room. He also asked one of their employees to make a minor repair to a lamp we had purchased there. In assembling it, I pinched the wiring. Thanks Scott!
