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September 2023 by Joshua P.
Worked with Carter Seidel and Angela Adams on my home loan and their work was first-rate. Always kept me informed and up-to-date during the process. Will definitely recommend to anyone shopping for a home loan.
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May 2023 by Lyda Stoker
I had the pleasure of working with Brazos National Bank and Kevin Roberts for many years. Not only they offer competitive loan programs and interest rate, but they also consistently close the deals on time. The level of reliability is invaluable in the Real Estate industry, where timing is often critical. My clients have also been extremely satisfied with their professionalism and expertise, and making the process as smooth and stress-free possible.Overall, I highly recommend Brazos National Bank and Kevin Roberts to anyone in need of a top-notch lending institution, and I look forward to continuing to work with them.
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November 2022 by Kirpal Dhami
Had the best experience with the people working behind the scenes at Brazo’s. Made the impossible Possible and went the extra mile giving us hope and helping us buy our first home!
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November 2022 by Henry N.
I want to personally thank Housty Brewer for working so hard to get my loan approved. I very much appreciate all the time he invested along with his patience and professional courtesy. He is extremely knowledgeable and an absolute pleasure to work with. I highly recommend his services to anyone. Sincerely, Henry Nelson
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July 2022 by Tom Stoker
Brazos gave me the attention to detail I was looking for throughout the entire mortgage process and was able to move my file quickly through to approval. They always treated me professionally and were very responsive to my needs. I will definitely use them again.
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March 2022 by Patrick O'Brien
Brazos National bank was the solution to a problem other larger banks could not resolve! They came through for us with top notch service and professionalism, and we are extremely grateful for their kind and personal approach to helping the customer. We highly recommend them to anyone in need of banking and/or loan services.A very special shout out to Jeff Martin and Christine Kelly for going above and beyond for us! We are so pleased with our decision to seek assistance from Brazos National Bank!
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November 2021 by Jocelyn H
very unprofessional loan process, horrible experience with this bank. lost house we wanted to buy because of all the delay with this bank.
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October 2021 by Marisol Bowers
Excellent customer service, best rates. I have used them twice this year and highly recommend them
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October 2021 by Jason Harmon
Rate was good, Service was not.Once the loan went to underwriting it was impossible to learn more information.Dates were missed, missed and missed again.Even after closing, the date they promised to tell the title company it was okay to fund was closed.Once Michael stopped wanting to talk to me, I had no way to learn anything.
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October 2021 by Qingjiao Meng
I’ve always used Brazos national bank for my mortgage needs. Kevin and team are very communicative and responsive through the mortgage process and also locked me in at the lowest rate available with very minimal costs. I definitely recommend Brazos National Bank to all my friends and family who needs to get a mortgage.
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October 2021 by Jason H.
Rate was good, Service was not. Once the loan went to underwriting it was impossible to learn more information. Dates were missed, missed and missed again. Even after closing, the date they promised to tell the title company it was okay to fund was closed. Once Michael stopped wanting to talk to me, I had no way to learn anything.
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December 2020 by Tanya Malka
Working with Brazos was like being on a non-stop roller coaster ride. My husband and I decided to trust Brazos to finance our first home but we quickly found out we had gotten ourselves into a very undesirable situation. My husband was asked to provide several documents, which is understandable since he is self employed, but what became frustrating was the speed at which we were being updated and the concerns that continued piling up. Brazos communication was very poor, we would get very basic replies and impersonal service. They would reply only after my husband would attempt to reach them several times, they would make false promises and would tell us we should expect to hear back from them but they wouldn’t call. Our case stood “in line” to be viewed by an underwriter for more than two weeks and every update would be “as soon as we know, you’ll know” for weeks. It was a terrible experience and I would urge anyone trying to buy a home not to trust them.
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December 2020 by Cesar
My loan process kept getting dragged on and loan closing kept getting delayed. Loan officer Luis M. was asking for more conditions after conditions after the initial loan approval, also the loan officer would not give you updates on the loan if I did not asked him. I had to email the loan processor christine K. and the loan officer got upset and said not to be emailing the processor. Unfortunately there are loan officers who are not familiar with their companys lenders overlays. Just because they get an approve per automated underwriting system they think that the borrower is qualified but that is not the case. This was the reason for my last minute mortgage denial due to not properly qualifying borrowers. Ive lost my earnest money, what Ive payed for the inspector and appraisal. STAY AWAY FROM THIS BANK, THEY HAVE LOAN OFFICERS THAT DONT KNOW HOW TO DO THEIR JOB.
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September 2020 by Charles J
After spending three weeks in the loan process they tried to switch my rate higher at the last minute without even notifying me. I ended up shopping around and locked in a much better rate through another lender.
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October 2019 by Nico Aguilar
I just purchased my first new home with Brazos National Bank and I would like to note that the experience I received from the CesarTeam there and my realtor Ivette Villafranca was amazing!! They were on top of things during this nerve wrecking experience, LOL, and they were very patient with me on my impatience. Things went very smooth and our family has purchased this beautiful home we look forward to making memories with. I highly recommend anyone looking to buy a home in the DFW area, to contact the CesarTeam at National Brazos bank and ask to team up with Ivette.