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January 2024 by Ty Walko
Paul and the rest of the staff are all very accommodating. Bronco Western Wear make beautiful hand made belts. I am very happy with my order, and am looking forward to making another.
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November 2023 by Jad Faris
Got some cayman boots, good price, great pair of boots. Great staff also.. all around I'm very pleased and will be ordering again soon!
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November 2023 by F Harris
Very disappointing experience. My order didn’t ship and I called after a few days to inquire. The person said they didn’t know where the item was but planned on going back in the warehouse to look for it. They asked ME to call THEM back later about the status. Called back after two days…they still had not located the item and asked me to give them some time to find it. I guess they found it because they sent a shipment notification later that day.1. If you can’t find a product then it is YOUR responsibility to notify the customer.2. The customer should not have to keep calling back after the item has been purchased.3. No apology or anything for inconveniencing the customer.I’m not impressed. I have no idea why this store has good ratings.
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May 2023 by N M.
Was in the area for a work meeting and tried to find this place. The store front shown in the picture is now something different.
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May 2023 by Dynamite Outdoors w.
I was skeptical about them based on the website, but they were totally legit. Great products, great prices and fast shipping. Have no worries
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April 2023 by Jeff Becker
As most people know, it can be very difficult ordering custom shoes, boots or anything online. Sizing and fabrication techniques are often different across the spectrum of endless brands. You need a good partner or seller that will work with you providing sound advice, sourcing products, and quick returns if things go awry. Fortunately, I found Bronco Western Wear, large selection of boots, and most importantly great service. Paul from Bronco Western Wear gave me good advice which saved me from purchasing the wrong size and item. I ended up with a gorgeous pair of Alligator Lucchese boots and Bronco W.W. processed and shipped them out seamlessly. I usually don't write comments, but this company and Paul deserve the recognition for going above and beyond to make sure I bought the right product and it made it to me in a timely manner. If your reading this note and on this fence about where to shop online call this company, they know what they’re doing and your time is precious.
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January 2022 by Jeffrey D Anderson
Easy to work with. Product (Lucchese boots) exactly as ordered. Great online experience.
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October 2021 by James Fife
Excellent customer service from Paul. Helped me out tremendously with my purchase and all of my questions. Very knowledgeable about the products in the store. Highly recommend stopping by this store if one is looking to purchase boots, belts, hats, etc.
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October 2021 by Lenore Walder
Paul was so helpful and knowledgeable. Defiantly recommended asking for his advice. He will get you the perfect boots for what you need.
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October 2021 by For Which I Stand
Fantastic! They sell top of the line boots at as good or better prices than the big name stores. They also have their own brand boot with each being custom made for you. Their brand boot is as well made as the top name boots and at a much better price. Great knowledge of fitting & anything else you might want to know about boots. Knowledge and pleasure to work with. Hard to find anymore. After all these years, I've found a place I'll go back to again and again.
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October 2021 by Shante Marshall
I am very pleased with this store and the customer service. This was my first time buying a pair of Cowgirl boots and Mr. Paul was so helpful and so knowledgeable throughout this process. While trying on different boots, my son started to get fussy, but Mr. Paul remained calm and patient with me while we looked for a pair of boots that I would love.
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July 2021 by Gil Wilson Dallas Private Investigator Wilson
I have purchased two pairs of custom made boots from Bronco Western Wear. The first are a pair of bias cut black cherry Crocodile and the second are a pair of black Stingray. These are simply two of the best pair of boots I own. I asked for the bias cut Crocodile in black cherry and I asked that the Stingray not have the white diamond on the boot vamp since I believe it cheapens the look. It is very hard to describe the absolute stunning look of the Stingrays when light hits them. The pictures do not do them justice, they are sort of a combination of black pearls and black diamonds but also have a velvet like look.I have and will continue to purchase boots from different retail establishments but Bronco is without a doubt my top choice if i want something unique that cannot be found any were else and reasonably priced.
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July 2021 by Carlos Anaya
Great customer service along with impressive quality products.
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July 2021 by Gilbert Perales
Best quality boots man for good price
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July 2021 by Rossy Lizano
Good prices, very good cleaning of the store. And the man who attended us was very friendly and helpful. Super recommended!