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December 2023 by ignacio bastida
They're so nice , thanks guys toro and lucesita say hello ?⬛? ?
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December 2023 by Angela Silva
They really have nice staff working here who seem to care for our animal companions, the vaccine clinics get hectic and you could potentially wait in your car for as long as 3 hours. I recommend taking reactive dogs elsewhere as they will charge extra fees for sedation to have your pet inside the clinic- for vaccine visits I find it a bit unnecessary, pop-up mobile clinics allow better flexibility, access, amd are often more affordable!
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December 2023 by elisa hernandez
It's the worst vet you talk to for an appointment and they leave you waiting and in the end it takes them two weeks to give it then they don't even check your animal properly. In reality, I mean, what am I doing paying so much if they are not good at what they do alone? They are there for money, right? He has love for the little animal, they are inhuman, they are not even a star for me. Today I wanted to make an appointment and you only left your voice message and they never return your call. The corpse is worse. This clinic will have to change clinics and my friends have already told them no. take your animals there
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November 2023 by Shannon Ingram
I highly recommend this clinic in the unfortunate event that you have to have your pet euthanized. The veterinarian was absolutely amazing! He was very compassionate and and seemed to genuinely care about us and our dog.
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August 2023 by Misty Weesner
Very friendly staff and took great care of my fur baby
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August 2023 by Pamela Wright
The receiptonist was very pleasant, the nurse was welcoming , and the doctor was great with CRICKET .
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June 2023 by Lonjin “Jin” McGinnis
Friendly staff and y'all helped finding out what was going on with our puppy loved the vet and his assistant. Our little tank is doing better his skin is so much better
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April 2023 by Abigail Cowan
I live a mile away and thought this would be the perfect convenient clinic for both my pets. Definitely not. I am EXTREMELY disappointed in the customer service and the professionalism of this clinic!!!!!! The worst part is, they could care less.I took my puppy to the clinic for her vaccines, didn’t have an issue until requesting her vaccine record. I call and call nobody answers and when they do they say they will complete the task and it’s never done. When they launched the app, my dog is marked as a cat, no vaccines uploaded, my name and contact info is incorrect. Very disappointing a VET clinic can’t get the correct information regarding the pets they treat.Then, I had a medical emergency with my cat. I returned from vacation and she was in terrible condition. Upon entering the clinic I was told by the front desk they are too busy to look at my pet, even though we are an established patient.They refused to look at my cat who was having a medical emergency. I was also told by the front desk the doctor WILL not see me or my cat that he is busy with his patients who have appointments.My cat was taken to an emergency hospital and had to be put down immediately. She was in pain, she suffered. And this vet refused to take a lot at her.DO NOT BRING YOUR PET TO THIS CLINIC. They are money motivated and clearly the Vet and his staff do not care for animals or have a heart for their customers who are pet parents.This clinic should not be in business due to their lack of compassion and having Patient information correct.
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April 2023 by Jenny Montana
Elizabeth at the front desk Is absolutely horrible. Has no customer service skills and has a terrible attitude. I was hung up on twice and was told nobody else but her is in the office today. I was told by her she would send me the vaccines records when she’s ready that she can only work so fast.Pet lovers do not go to Buckner animal clinic. Find a clinic who genuinely cares about pets and can treat you with respect as a customer. I recorded all the phone calls and would love to send them to Doctor Sayers and the office manager so you can evaluate how your customers are treated by your staff.DO BETTER, this customer is long gone.
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April 2023 by Javier Ruiz
Not a good clinic ,not good serviceYou call they never answer, they said they will call back sit back and wait becouse is not going to happen.. I had a couple appointments cancell becouse they never call to give you a heads up , I spend over 3 thousand dollar in treatment for my dog, and when the next appointments came up for next treatment etheir they won't answer or you have to wait the next day to find out that there was nothing scheduled, I talk to Perla and she said that she get back with me the next day never did, call again next day no answer, call next day again answer and said she will call me tomarrow morning first thing, next day came recive the call when it was to 2:30pm all that to tell me that they where going to cancel my treatment after I spend 3000 dollares becouse I have pass the time for the secound iyection ( 4 day past do becouse they would not call me back or answer the phone) and that they don't want to star treatment again becouse they not feel safe this not my foult is not fair for us that we have take time off work to bring them here, spend 3 grand and up in treatments for this theres way more issues with this clinic but I'm tire of typing please don't waste your time or money here they will leave you hanging. And everytime you go is a different and new doctor that don't know what that he'll is going on with your dog so you have to explain all over again your dog situation and like I said there are alot of other issues don't spend your money, I friend that i had switch from this clinic to onother becouse of same similar thing.
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April 2023 by Vincent Torres
First visit with my new pup, the staff was friendly and knowledgeable will definitely keep coming back
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March 2023 by Robert Hurst
No no no , never ever ever , my dog was brought there by my friend in January , I had been rushed to the hospital by ambulance , last week before I got out of rehab I called and paid through this morning and made arrangements with the great women that works there not a girl, paid for my dogs stay in full and made arrangements for them to bring her to the car , I can’t walk yet , I called a few minutes before we got there so my driver didn’t have to waste time and wait, imagine my surprise when I get there the rude girl that answered said we will get her ready come on in.. I said no I made arrangements for her to be brought outside and I paid Which all in all including what I spent for my friends dog I have put out a thousand dollars, we hung up I waited 3 minutes later no dog called back I had a bill of 13.00 I had to pay , they were giving her trazodone because she bled from her lip trying to get out of her cage, god help them if they had walked her every day she wouldn’t be hyper, which that ill informed vet calls manic . My dog has lost thirty pounds and she is short hair shedding like I don’t know that means no one touched or petted her, the girl who finally brought her to the car wouldn’t give me the string around her neck, NEVER…
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February 2023 by Gerardo Martinez
Have been trying to get a copy of my pets shot record for a week and no one is answering the phone or returning calls. Looking for another vet option.
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January 2023 by Charlotte Bell
My cat Midnight was a "stray" cat who was extremely hungry and followed me to my door for something to eat. He was so sweet that I wanted to have him as a pet, that's why I brought him in for a wellness check. I'm sad to say that I had to make a decision to have the clinic put him "to sleep". The Vet was very honest with Midnight's health issue and he was very compassionate in giving me the details. The Assistant Technician was professional and caring and the Front Desk Staff was friendly towards me even though I was approx. 20 minutes late. The Clerk had to check to see if I had to reschedule, she came out with a "smile" and said he will see you.. I was extremely grateful.If I get another pet I will surely bring it to Buckner Animal Clinic for a wellness check. I've been there before but its been probably 10 years ago. I was impressed with the "new look".Thank you so much for reaching out.Charlotte Bell
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January 2023 by shauna swartz
I've been going here for years with a previous pet, we just added a new addition that isn't as familiar with vets or meds. The doctor and his tech were great with him, he was anxious and nervous but was handled with care. Additionally, they handed me a list of things he could use which was out of my price range so they worked with me to dwindle it down to his immediate needs to get him the help he needs on my budget. Highly recommend giving them a visit with your babies for their needs and yours.
