-
February 2024 by Robert Baker
I am giving it 3 stars because Melissa hates black people (0 stars) but that is awesome for white people (5 stars) therefore 2.5 rounds up to three. There you go.
-
February 2024 by The Brat (ImOnlyTellinTheTruth)
Checked in for an extended stay, very friendly staff, grounds are kept very clean, and there is not a lot of outside loitering. Very quiet! Rooms could use updating of the cabinets, but other than that, it's not a bad place!
-
February 2024 by Jaycee Williams
Melissa is the absolute worst manager and I’m a manager myself. All other staff are awesome besides her and the security guard that harassed me one night that I’ve never seen on the property before besides the night he harassed me for parking in a parking spot that I was allowed to park in and I have pictures of him tampering with cones to make it seem like I was not allowed to park where I parked, I had to pay a $100 disturbance fee for arguing with the guard that has a video recording of me asking him if it was okay to park where I parked since he tampered with cones and he would not answer me about that parking spot that I see everyone else parking in without a problem. The security guard not only recorded me but also tried to get my car towed. Ultimately, the security was the disturbance!!! I tried addressing the harassment by her security guard by calling the front desk asking for Melissa since she was the one that issued me the $100 fee, Melissa had her staff lie and say that she was not there, so as soon as I got off the phone with the front desk, I walked down to the office and she was there. She ignored me for a few moments then she told me she was to busy to address the issue and disregarded everything I had to say. Melissa told me that she’s never had a single problem out of me so I don’t understand why I was treated the way i was about this issue.Rooms: Room is okay, I don’t have hot water in kitchen area..Safety: I did not feel safe when I was harassed by security guard and did not feel comfortable being recorded without my permission
-
January 2024 by Nola Jackson
I really had my hopes up to be knocked down thinking this would be somewhere I could reside as my home is being fixed from a natural disaster, to have to deal with ignorant, racist, individuals is very upsetting! I will never recommend anyone come here if so not this location! Everyone in the office delivers an attitude from the counter associates to the managers (Justo, Malissa being a couple of the management ) there is only 3 people in the office that treat others as humans!! (Carolyn, Kevin, Brenda;night shift associate,) These 3 deliveries in anyway possible, will ask you how you are and Kevin is the only manager that try to get things taking care of! Roach problem real bad even though they spray they have no problem saying “these are German roaches and will return” in other words don’t keep calling about roaches we gone add you to a list we get to you when we get to you! There is one curtesy officer whom take his job a little too far, a lawsuit has been put in place for the harassment of one of there curtesy officers!! (Enough said) Bottom line I understand sometimes this is the only option but it really matter where you go for your own peace and sanity! If you are considering a Budget suit, choose a different location then 8150 N Stemmons frwy!!! I have wrote corporate emailed as well and had to go outside of the business for help! A privately owned business as this one have their own way they handle things and treat people! And they say as long as you stay to yourself you are okay! Well I am not from here and know no one but myself and I have problems with no one around me but the office most definitely!!!????????I have never been so displeased, upset, and stressed out!! Please stay clear keep your Sanity!!!!!! Good I can update my review….. I work from home and I have sent in several complaints about people running back and forth past my window and knocking noise that go on during the day! I called the office to ask if anything can be done about it Janie told me no! Smh God please I am so ready to get out of here if it wasn’t for me being a single mom and already having health issues I would have been just left already!!! You guys don’t understand these people do not help the mental state at all!! STAY CLEAR!!!!! Me and my daughter just got put out because of this review and me asking them not to knock hard because I am working!!! All because my sister is not here so I will return the favor!!!!
-
January 2024 by Boss'dUp KJ
Terrible Roach problem and unfair fines and unfair
-
December 2023 by Raul Faz
bed bugs and crackheads
-
December 2023 by Pretty Pink
I begg you don't move here please read all review first!! Melissa the manager is the most racist person I've ever met.. when I first got there my kids were outside playing I put it got a note put on my door saying I have unauthorized guest and I needed to pay $500 so I went to the office they said I had two black kids in and out of my house that is not on my lease so I go back to my lease and I show them I put my kids on there Melissa turns to me to my face and says oh I thought your kids was white not black.... Then I'm going through cancer and I need to go to chemo one morning I have my kids father coming to get my children he comes to the door gets the children and takes them 3 minutes later I get a note on my door saying I have it unarthurized person in my home so I go to the office again ask them what are they talking about they said they saw a black guy leaving out of my house and I told them that was my kid's father I have a camera in my house and I can prove that he hasn't been there he she said either pay $500 or get out and off my property and I just think that is the craziest thing in the world I told her I'm not going to be able to pay that much off hand and she said I have 24 hours or they will take me off the property and I told her to take me to court because I have cameras in my home to prove it.... Then on top of that she had to move me three times during my stay there the first time I had bed bugs second time had bed bugs the third time had roaches really really bad and mold in the house the fourth one was actually okay but I had only been there one week and then all of this occurred... She is a horrible human being this place needs to get shut down I'm pretty sure she only kicked me out because I told her I was calling the health department.... And because I have black kids I'm pretty sure that's another reason and the more I look at these reviews I know she's a racist because that's everybody saying on here it's sad .... Now I see why she has to walk around with security every day because she is really taking people's money for no reason I have cancer and I'm going through chemo and this is sad to have to go through all this among what I'm already going through..
-
October 2023 by Kendrick Preston
DO NOT MOVE HERE. Melissa the manager is a rude racist who makes up things to put you out, if you have to many complaints about the roaches, broken ac units, broken microwaves, mildewed carpets and super racist security. Melissa will walk into your room without fully announcing herself. If you speak to her she looks at you as though your scum. You can pay for months and she will conjure up a reason to remove you from the property. MELISSA is mostly the problem with this site and code compliance needs to come and shut them down.
-
October 2023 by Serra Krieg
Management and front desk at this location are absolutely terrible. Extremely combative, extremely rude, not willing to assist or even give you the time of day. Getting instant attitude and dismissal of simple questions or concerns makes you wonder why they even work there. If you want to instantly ruin your day, call the front desk. The literal worst.
-
October 2023 by Lance W.
Never been there. Google Maps algorithm screwed up, again. Gave 5* ratings because the Google Maps app required a rating. Can't ding the business on a Google screw up.
-
October 2023 by Juicy J
Worst place to be at they let me in then 24 hrs later kicked me out told me I would possibly get a refund as long as I left with no problems and that’s what was done I asked her to go check the room while I was there she told me she will check tomorrow and tomorrow came she never called me back she never went to check the room nothing almost $500 is expensive I put my husband on the contract and they told me I never put him on there like yes I did and y’all still allowed him there
-
October 2023 by kendrion green
Management rudely denied me a refund for being overcharged and there's roach and wasp issues I've reported but no action to remove the pests has been takenNoteworthy details: The charge for wifi that doesn't work properly. I called 3 times 2 days into the 7day period and was helped the first two times but the third time they told me I was on my own
-
August 2023 by Wu Wu
I miss this place. Every staff is very sweet and made me feel very comfortable. I appreciate everyone, my neighbors too. It was very quiet and peaceful. Thank you Budget Suites of America.
-
August 2023 by Maria L.
Budget Suites of America is the worse place located on 8150 Stemmons Freeway, all the rooms in this place are infested with roaches, dirty, trash all over the grass, the manager Melissa Estrada is very rude, unprofessional, negligent, she only cares about the money, she charge for deposit for cleaning. the rooms are dirty and smiling to smoke. This place need to be inspected by the City of Dallas Code Enforcement, this place have many city violations and needs to be closed to the public to preserve the health and the well being of everyone.
-
August 2023 by Dushun B.
do not move here! roach infested! this place is a total rip-off! to whoever owns this place, theres a special place in hell for you. someone needs to notify the news stations about this slumlord. he or she should be made to return everyones money because this place is trash!
