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November 2023 by Shelita Taylor
I always find something I like here and the latest styles. It's clean compared to another location I have tried, but I like this location. I have shopped here a few times.
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November 2023 by Ilionea Handy
I enjoyed the variety of gifts and the prices. Also is organized and clean
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November 2023 by Desiree Eaton
Usually a great selection of fashionable items at great prices.I knocked off one star for having fitting rooms but not allowing them to be used; I find this to be frustrating to say the least.Very long shopping hours, open late nights…
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August 2023 by Frederick Preston
A huge selection, Wow!! Everything you need for every member of the family
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August 2023 by Rodrigo Davila
They have really good items everyday
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July 2023 by David Local Guider
The recent shortage of customer service staff has had a significant negative impact on the overall shopping experience. One of the major issues I encountered was the exceptionally long wait time of one hour at this store. It is disheartening to see that the state of customer service has deteriorated to such an extent. Rather than attributing this problem solely to store management, I believe it is crucial for the corporate headquarters to address this issue directly. The consistent decline in customer service standards suggests that the issue lies beyond individual store management and requires direct intervention from the corporate level. It is evident that this place has been consistently struggling in providing satisfactory customer service lately. Therefore, it is imperative that this matter be addressed at a higher level in order to improve the overall shopping experience at this location.
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July 2023 by GetYou ANeshia
Place already but whoever that loud black lady with that color afro.... SHE NEED BE A BACK ROOM WORKER CUS I THOUGHT SHE WAS A customer? unprofessional and ghetto even when she at the register she talking loud
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May 2023 by Aazel Vega
This is the only Burlington that places their barcodes over the original barcodes. I wish they could stop doing that. Is on all toys and underwear. Hopefully it gets fixed and noted. Some barcodes are scratched or peeled and can’t find the price. They need to put their sticker separately or next to each other, not on top of each other.
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May 2023 by Cami
I came in here to shop and I accidentally dropped a glass and the lady told me that who was going to pay for it and I didn't say anything to not argue and she even yelled at me which made everyone in the store look at me and the worst thing was that she was the manager. Also, she amused that I couldn't speak English because of my looks.
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April 2023 by Jennifer Thompson
The store manager is a lazy liar. I put a bedspread on layaway. The day I went to pick it up... I had more items on my cart to put on layaway. As I got too the counter, I told Gio that I picking up a layaway then, I'm putting another one in. The so called manager walks up and, immediately states that "we don't put these on layaway" I in turn explained... I already have one in layaway that I am picking up. After my layaway was bought the the front... I asked "where is my bedspread set?? He says this is the only stuff they bought up here. So, I then show it too him on my receipt. Then, the same DO CALLED manager goes too the back again for about twenty minutes while I'm standing there waiting. She comes back to tell me that all I can do is offer you a refund on the item that we lost... This lady ( manager) is very lazy and, impatient. And, PLEASE, SOMEONE SHOULD LOOK INTO BURLINGTONS POLICY FOR LAYAWAY. AND, CLARIFY. Because, sometimes they let you and sometimes they don't. I love Burlington and I use too be able to put in more than just clothes. Who put Burlington clothes in layaway.
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April 2023 by Gaby Cardenas
If I could give 0 stars I would soooo unprofessional had a call interview at noon and it’s almost 7pm and have not been called back two nice lady’s took my number and the manager still hasn’t called I called 5 times since 12!!! Ridiculous management should just be able to have in person interviews like back then so people respect others time!!
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March 2023 by Q G
Truly tired of going to places like this that seriously have HORRIBLE customer service. How is that the loss prevention officer was more friendly than the girl at the register. It's 9 in the morning and you already have an attitude smh
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February 2023 by Tecle Gebremicheal
I got stopped at this location to buy for a couple of mens blazers but I only found one. I guess I could be able to buy a second one if I had not being picky.I like the store and staff was friendly.
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January 2023 by Socorro Rivera
I been going to burlington for many years, especial this location on Abrahams and Northwest hwy its been a nightmare for the last months, about 3 months ago I promess to myself not to go back after 3 black females cashiers were so rude after one of them scream at me and ask me to move out of her way inside the store, it was so insulting to be treated like that after I been spending my money for years i spoke to the manager and she didn't took any action to fix it, today I took a friend there just becouse was closer to us, today when I went to check out in one item the cashier call the manager to ask about some price, they didn't tell me anything there were just standing there, I asked them and they said that that it was a wrong tag on it, I told them that the false advertising wasn't my problem I went to the store I liked it, pick it up and try to paid for it he said that I had to wait until he could give me the right price, another person was there trying to pay some short and same thing was with hem. Truly you need to think about time we waste to go inthere walking with empty hands, just becouse they refuse ttp do their job had paid for pillows and i want back to get them, the manager hand them out and then pull them back in? It's this the way you trained you team ? Shopping shut be a pleasure not a nightmare
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January 2023 by Sarah Kim
Silver tan,Just shut your trap. I was behind you and the associate Ashly was very polite and told clearly and allotted an associate separately to you without any wait. Yes, They were short staffed but the associates were awesome and fast.Silver tan, just take a chill pill and relax.
