-
January 2024 by Fredy Garcia
Terrible treatment, I waited for more than an hour and they didn't serve me, I am the only customer in this place at the moment I don't know why the wait, don't come here save yourself the bad moment 000
-
January 2024 by David Elias
Hate the idea that they close the ATM inside after hours and weekends and have to wait a long time in the drive thru
-
January 2024 by Marco Tenorio
Terrible service very slow
-
December 2023 by Wil Wilburn
Excellent friendly staff
-
July 2023 by Gloria Alen
Clerk tells me give me a second starts counting coins and I leave about 5 mins later . They think it's funny to play with people time. This is the review
-
July 2023 by Jonathan Herrera
The incompetence and lack of customer service here is ridiculous. I hope Capital one can find a way to provide better training or find better candidates because interactions like this make me want to switch banks.
-
May 2023 by Ava Austin
Worst customer service! Shantae was extremely rude and confrontational. They made customers wait while they did nothing. I have never had such a bad experience at a bank in my life. Please make changes with the employees. Especially, Shantae! Shantae is the WORST employee and person EVER! Carolynn the manager shouldn't be a manager. Doesn’t have the proper skills to be a manager. Talked to her friends while laughing on the phone and ignored customers and wouldn't help.
-
April 2023 by Stephen
This Bank Capital One bank has always helped me when I needed to make a payment on my credit card especially these employees Esthela and Ali and shauntae and Ana I'm giving y'all a 20? star review ????????? April 19 2023 thanks again Esthela ??✝️?????? APRIL 26 2023
-
March 2023 by Robyn Dena'
This capital one is the worst. The drive-through ATM is always out of service. The outside lobby ATM looks like it’s functioning but they lock the doors so you can’t use it after hours, which I truly don’t understand. With all of the other capital one branches closing you’d think they’d do everything to keep their clientele traffic high. I don’t expect this branch to be open too much longer.
-
February 2023 by Aryanne
Outside atm wasn't doing withdrawals or deposits. Front doors were locked and couldn't use the inside atm, which looked like it was working fine. Why lock the front doors with access to the only other ATM that was working?
-
December 2022 by Ammanda Moore
3rd time waiting for over 15 min in drive through that says open but no assistance here. They are understaffed.
-
November 2022 by Adam B.
The ATMs at this branch are always broken. I went inside to use the inside ATM and it ate my card and another person's card while I was in there. There's no has a sense of urgency to get people in and out and it seems like they are very understaffed. It's a sad look for Capital One. They need to step your game up if you want to stay in personal banking.
-
November 2022 by Chris Rominger
Worst Bank in existence!!! DO NOT BANK HERE!!! THEY WILL ROB YOU!
-
November 2022 by Brittney M
4 out of 5 times coming to this bank, the ATM is not working. Drive-through banking times are, ridiculous. I waited 25 mins with only 1 car ahead of me. Two people staffing a bank seems unreasonable.
-
September 2022 by Adela Wilkinson
Pretty attentive people to thier client.
