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February 2024 by Chupon Ohr
I have bought many products, everything has turned out very well without any defects.
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December 2023 by Regina Walker
This is my usual location to go to but after today that changed. Walked in and wasn’t greeted at all !! The guy stood behind the counter on his phone.As I walked through and found the item I wanted to purchase I made my way to the counter because I had questions and no one was working the floor the same guy stayed behind the counter with his head in his phone !!There was a nice young lady who saw me and asked if I needed help !I purchased my tv and normally someone would offer to carry it out !! The same guy sat and watched as i walked out with the TV !Such a sorry excuse for a employee ! Hire more associates who know the meaning of customer service !I’m starting to understand why the machines/robots are replacing actual people !
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December 2023 by cinthia marquez
Horrible i came in trying to pawn a purse and said they couldn’t take it due to the wear that i am aware of but yet they have purses going for 800-1000 with the handles tearing apart. They didn’t even put the purse back in the box they just handed it to me like it was trash.
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October 2023 by Ryan Ross
Apparently there policy changes depending on who's working. I've bought individual golf clubs here multiple times. Today they have a garbage mix match set of 7 wilson clubs for $150. It's never gonna sell. I offered to by one for $10-$15. Today they don't sell individual clubs. Who ever is in charge of pricing golf stuff here doesn't want to make money
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October 2023 by TheWizardry
Don’t bring your designer bags items here. I’m going through a divorce and ended up keeping the bags. I brought them here because I was in a bind. Two employees were interrogating me as if I stole them. They were all authentic Louis Vuitton, Gucci and YSL bags. 7bags in total. Very well taken care of and all together worth over $10k. I was only asking $1000 just to pawn because I saw smaller bags they were selling were going for $250-$300 each. As the man was looking up the date codes on the computer his assistant was picking out every single pinhead sized blemish or very small frayed piece of stitching. After waiting he informed me they could only give me $200 for everything. What A JOKE! I’m pretty sure they get a lot of stolen items from highland park down the street and people don’t care what they get
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September 2022 by Zoe Carroll
They are a great place. Read other peoples reviews, but most of them are lacking just common sense. There are a bunch of idiots on here. “They didn’t call me”. “ They hate people of color”, I am people of “color”, I always get respect at there place. All these complaints are adult children crying. This company runs a good biz, and if you need to buy or sale something they will do their jobs and get you the best price they can offer. It’s a pawn shop “NOT” Neiman Marcus. They don’t have to go over and beyond. I have been back and will return again.
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September 2022 by Bojaingles
Called in asking about what guns they had and instead of helping me over the phone it was easier to play d**** act like they didnt have the gun, and then tell me i needed to come in person to see anything. Nice job, idiots.
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May 2022 by ryan carter
Literally tells me I can’t pay card when it clearly states accepts visa Mastercard etc on the checkout. I leave to go get cash and the employee fails to tell me they close in 2 minutes. I come back 2 minutes after they close and nobody is even going to open the door to acknowledge I’m back. Terrible customer service. Won’t be back.
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December 2021 by Carla Branch
Unfriendly staff,a few will acknowledge you.You can find some bargains.I wish the old crew was there,managed by Chris.They were the best,but he moved out of state and the crew left.I wish I knew where they are I would take my business to them.
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November 2021 by Charlie M.
It's a pawn shop. Don't expect it to be anything more. Need to pawn something? The prices are fair. The fee is less than an overdraft fee. Need to buy something? I've gotten a lot of great deals here over the years. A used dehumidifier for $15. A lot of reasonably priced artwork. Their computer stuff isn't really priced to sell but they do mark everything down quickly when it doesn't sell. There are deals here just do your comparison shopping. They also offer layaway. Again this is a pawn shop. Don't be expecting a Target or Ross. Definitely not Neiman Marcus. Although they do have some crazy high dollar items. Who knew people were so willing to overspend on handbags and name brand tennis shoes?
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July 2021 by Micheal J Air Jordan
Why would I shop here...when I call to see if they have items I can purchase.But they never answer the phone.I called literally like 10 times during the whole day & no answer.Gotta be laziness.
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April 2021 by CC&H Photos
I had 540 I had just got paid. I went directly to this pawn shop. I paid my pawn. 271. I should have 249 left. I had 4 100 dollar bill brand new. I think I gave her 300 and 80 cause I had 6 20s. But of course they said no they were short. I had gone straight there no stops there’s no where else I could have lost it but there. They couldn’t be honest. Karma people.
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April 2021 by Skip The way I should be Bayless
Lowballers, especially phones
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March 2021 by James Fisher
Do not use this place I pawned a laptop and tool and it was do on the 24th of February I came to get it out on the 26 and they already wiped my laptop clean and had it and my tools on the sales floor! They didn't even bother to call me!! Don't ever come here!
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March 2021 by Ramon Hernandez
I like going there to buy merchandise and jewelry because the staff are very nice and especially the manager Gracie she is a wonderful professional person
