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February 2024 by Mary Ann Hooker
Terry, Terry, Terry - that’s all I have to say. I’ve had no experience like the one when I took my Daughter and just happened to be driving by the location. From the time I stepped into the door , even when he made me go park my own car correct so other customers could park…. He made my Daughter’s car buying experience like no others. Anybody looking for a car I totally recommend you all to go see my Guy 903-8-4TerryYou won’t want to go anywhere else. Credit problems , He gotcha. Holler at my Guy!! He will take care of you too!!Thanks Terry for taking care of my Daughter. So amazing
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January 2024 by It's Dee
Terry was the BEST ! He was nice , understanding & got straight to the point. He said I wasn’t leaving without a car & he did just that ! Got me in a 2022 Toyota from my 2018 Chevy ! Would totally recommend, also he’s very funny I loved that , as well as the positivity ☺️
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January 2024 by Shaketha Lambert
Terry gave me a delightful and quick experience, which was all I needed.. soon as I walked in he gave me the keys and let me go get a feel for the car, test drive and see if it was what I wanted before I paid, signed absolutely no pressure. He was a legit business man, and I would definitely recommend him.
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January 2024 by kristalynn felder
Terry Young is awesome!!! He got me approved within an hour. He was a very great help to me and was there through the whole process. He made everything so easy. Thanks again Mr. Terry!!
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January 2024 by Cherly Martin
I’ve done business with with Chacon for over 30 years . From my experience with Chacon has always been great. My salesperson went from Frank, Dewayne and Terry has been great. When I was ready to trade my 2017 Chrysler . He said okay let me work on something and he did. Now I have a 2021 Infinti Q60. Thanks Terry for your excellent service.
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December 2023 by Martinez Brown
My salesman Duane made my car buying process very easy I would definitely recommend them. I ended up leaving in a 2022 Malibu.. they get my 5star rating‼️
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November 2023 by Andre Mckinney
Make them your VERY LAST RESORT. Go to or call every Car lot around you. Call me contact me I'll help you find a reliable car. You will going to just throw money away doing business with this company. If all goes perfect. Your still going to over pay for whatever you end up with. That's if everything goes absolutely perfect. If anything goes wrong. Your going to give away more money. And absolutely do not use whatever in house insurance they tell you will cover you. They won't cover absolutely anything if they can figure out a way to not cover a single penny of the cost. Don't take my word for it. Ask others. Ask car dealers ask former salesman about their practices. Find out if the good reviews are true and definitely check if the bad reviews are true.
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November 2023 by JaQuana McGrew
all around the service was phenomenal! From the approval process, the communication in between all the way until I purchased. I was so nervous due to my previous car experiences but my salesman CJ and Terry Young were the best! They were so nice and helpful. The car selection is great as well. I highly recommend anyone who needs a vehicle to purchase from them no matter the location.
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November 2023 by Eddie Hernandez
Great experience for the 1st time that my son bought his 1st car on his 21st birthday on Halloween 2023. Terry Young was a cool guy and was upfront with us without hiding nothing.
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October 2023 by Javianne Jackson
I am so excited I don’t even know what to say , this is my second car with chacon . I have had a few cars I have never had an experience like Mr.terry the moment I talked to him he had me sold . I felt confident like I was about to drive out with a car . Thanks chacon for letting me purchase my second car with you guys ! & Mr terry thank you again for going above and beyond to make sure I was happy with my chevy malibu 2k22 !
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October 2023 by Latonya
Patrick Williams from the E.NW Hwy Dallas Nice gentleman, he really showed me Dallas hospitality, and was very helpful with completion of my vehicle! Even though he was suppose to just take payment he did five jobs not in his scope to make sure I absolutely had a great experience. Job well done, mission accomplished
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October 2023 by ShQuinta Jackson
This is my third vehicle purchase with this dealership specifically the Northwest Highway location. If there is something that they did in error on their end, they are always willing to make it right. Everybody is always willing to help if I did have an issue, they always found a solution which is why I continue to come back and purchase vehicles from them, I guess I’ll always come back and purchase vehicles with them. I dealt with two people, Ralph from Tyler, Texas and Terry Young from the northwest highway location I appreciate all the help, it’s always a pleasure doing business with you guys. So no it’s not a paid review, I’ve actually been dealing with this lot since early 2015 and Patrick was my salesmen. Thank you from the bottom of my heart for always being honest and willing to help in all my car purchasing needs. ❤️❤️
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September 2023 by Brenda Hall
I don’t usually do business with buy her pay here car dealerships. However, much to my surprise, salesman Duane Remner was awesome. I have a one track mind when it comes to vehicles, SUV, grey, late model. Duane widen my views on vehicles. Understanding is everything. Duane has the wisdom needed when purchasing a vehicle. I’m very satisfied with my purchase. I have a SUV low miles with quite a few horns and whistles. I’m thankful. Having a decent down payment, you can pretty much get anything on the lot. A visit to Chacon Autos when shopping for a late model used vehicle is a must. Good luck, stay safe.
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September 2023 by Imani Hamilton
I want to give a SUPER HUGE thanks to Duane at the Dallas location. We have been working for 1 whole month trying to get me in a vehicle that id like because I have very specific qualifications for a car. He worked with me and sent cars every time they came on the lot and kept me very updated. I recommend ANYBODY to go to Duane and tell them Imani sent you! Duane is great for helping people with no CREDIT/ LOW credit history , and W/O a co-signer! Thank you
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August 2023 by Ruth Rodriguez
I love Chacon and the great people that work at the Dallas location. Its easy and quick and no pushy salespeople. I am a current customer , and my daughter needed a car, so I said let's call Chacon. They saw her right away and our salesperson DUANE, had her driving off the lot within 2 hours. He was so nice to us and accommodated my 3 granddaughters. I definitely recommmend!!!!
