August 2019 by D H
The manager went out of her to NOT greet me. Skip this place if u have any melanin.
July 2019 by Mercy Boutte
The selection of items is always great!
May 2019 by Holly Harrison
Customer service was awesome and great selection!
May 2019 by Cat Eyes
I was in the Park Lane location today. The experience was horrific, the 3 black females in the store took turns following me around the store like I was going to steal something. I finally took my basket with the items that I intended to purchase to the counter and told the cashier that I did not appreciate being followed. Talk about RACIST, these 3 black women were profiling me!!! I have shopped at this location many times and I have never been so insulted!!! I will not be back as long as this is the staff you have...
March 2019 by Collette Williams
First time at Charming Charlie's this location is extremely clean and well kept. The associates are very friendly with many cute options to explore, even their clearance racks were neat and easy to shop through.
February 2019 by Vanessa s
great staff, always super helpful but not overwhelming. this store is huge , lots of great accessories and clothes, and there is always good coupons or offers . I recommend this place for gifts for every girl!
January 2019 by Tina Gaines
Great finds! Great prices! Friendly and helpful staff!
January 2019 by Shannon Villa
I went shopping for gifts for my friends and family. Everyone was really nice and made sure I found everything I was looking for.
November 2018 by Elsa Delgado
Friendly staff and easy setup. Love that everything is separated by color and its matching accessories
October 2018 by Samantha Olivares
Great, affordable jewelry, clothes, shoes and other accessories. Checkout was fast.
October 2018 by Jackie Jackson
I love this place they had everything I needed for my birthday thanks #Charming Charlie.
July 2018 by Cecil Daniel
Ok I love this place. The items here r so good. You can find every kind of accessory imagable. Theu come in endless colors and textures. If you have never been here donut self a favor and pay them a visit. Lots of things r broken down into color and will feature thimgs as a set. Everything for compact mirrors to flax's and more.
June 2018 by Terry H.
Headed here on a Saturday mid day. Walked in to a big clean store, with tons of selection. My wife found a dress on display that she liked, but couldn't find them on the rack anywhere. The store was so big, we had trouble finding anyone that worked there at first. When we finally did, staff was super friendly and helpful. My wife tried on a few dresses, and though none worked out she bought some jewelry before heading out.
March 2018 by MM O.
Worst customer service. Talking about their personal situation in front of the clients. They need to be less judgemental with their customers.
December 2017 by Desiree Eaton
Huge FAIL! I haven't been into a Charming Charlie since last holiday and won't bother going back. I was extremely disappointed in the lack luster assortment! There was not one garmet that appealed to me enough to take a closer look. The accessories were very bland and overpriced and the service abismal. The "greeter" gave me a head to toe "once over" and acknowledged me but never actually spoke, I finally spotted another associate in the very back of the store that was too busy chatting with a male friend to assist, acknowledge or engage in any way. I spent 40 minutes browsing and left knowing I will never return. I don't know what has happened but this was the complete opposite from visits a year ago. Do Not waste your time.
November 2017 by Amanda S.
OMG I received the best service I have ever received at a Charming Charlie's this last week and I only purchased a $9 item (on sale). I couldn't believe it. I was in search of the perfect clutch for an upcoming event and just couldn't decide. When I went to check out the lady that worked there, stopped what she was doing and took me around the store to help me. She didn't even think twice about it or that I was barely spending anything. I literally felt like I was getting service like I was at Nordstrom. She went above and beyond. She even told me if I didn't like it when I got home to just return it. I will definitely be returning for more accessories.
June 2017 by Monie H.
Organized chaos - LOL! That's what I see when I walk into a Charming Charlie's. They have tons of "stuff." The store makes it easy for you to weed through the stuff by organizing everything by color. There's some cute clothes, costume jewelry, hats, barrettes, scarves, knick knacks etc. They have every accessory that you can envision. Prices are very reasonable. This is a great store to pick up cute, inexpensive party/gift items, including the aforementioned AND cups, glasses, sunglasses, books, notepads, headbands, aprons, tea towels, beach towels.........and a whole lot more. My favorite items at CC's are the clothes - most articles of clothing are well made for the price. I'm not a fan of their shoes. You get what you pay for, and these days my tootsies don't seem to appreciate cheap shoes. Another plus - there's tons of free parking (store is next door to the Whole Foods).
April 2017 by Alicia F.
AWFUL customer service!!!! I was charged TWICE for one transaction on February 19, 2017 and there still is NO RESOLUTION!!! When I went back to the store they gave me a customer service number to call instead of taking care of the matter at the store. I have called customer service NUMEROUS times and they keep promising that the issue will be escalated and that someone will call me and NO ONE HAS CALLED and I'm still out $137.47!!!!
April 2017 by Linda C
Great customer service...great place to shop.
January 2017 by Natalie C.
Greeted upon entering- Check Good sale selection but reasonable prices on regular items - Check Able to get creative since items are set up by color scheme- Check I like this place for finding necklaces. They have other items but I always find an piece to use by itself or with layering. I like basic single colors on gold, bronze or silver and CC seems to be set up that way. It also had a great location with the other shops across from NorthPark.
November 2016 by Shweta Dutta
Great Staff, Amethyst is really very helpful.. They have a huge collection too..
June 2016 by Erica Stephens
I walked in and was automatically greeted and he was wonderful and so helpful. The choices are overwhelming and the clearance is fabulous!
September 2015 by Samantha Garza
Worst experience! The elder lady who works there was extremely condencending and disdainful. I went in to exchange a gift and she greeted me at the door not with the same smile and informative greeting I have received at other locations but more of a dismissive what do you need attitude. I told her I was going to exchange a gift. She then immediately took my bag from me to the back by the register and after being asked if I wanted to know the price, I chose not to as I wasn't really interested in knowing the price, it was a gift! and I didn't mind paying the difference, if there were to be any. I still smiled and thought maybe she isn't having the best day so I tried to lighten the situation up a bit and commented about how big this location was. She replied with "well this IS the location by Northpark the states biggest mall, our store is bound to bigger. I decided to stay quiet after that, she showed me where things were. Some time later I didn't find what I was looking for and walked towards the register to pick up my bag. So apparently she had decided she was going to look up the price of my gift anyway... (Although I had clearly stated I didn't care to know the price and although I was not exchanging after all) and told me "oh, this was only x amount you should probably just keep it." How utterly disrespectful! I have never been treated in such a demeaning manner at any other location. What a horrible way to ruin someone's day, I walked out without replying. I sincerely hope no one else has this type of experience I will just be staying away from this location.
August 2015 by Latasha G
Great customer service from Michelle.
March 2015 by Shervy Sherv
Love this store. Everything's sorted by color #OCDAmazingness
January 2014 by Hannah Matus
Cute jewelry. Inexpensive.
May 2013 by Lidia Baker
Love the inventory and organization at this store. absolutely breathtaking! it's like an accessory heaven for adult women. love it
November 2012 by Shelley Swan
This store is huge & awesome. Wonderful staff
November 2011 by Elizabeth Marie
It's impossible to walk out of this store empty handed! Great Staff!