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January 2024 by Phoebe Walker
My husband and I had a great experience at this branch! Selina was incredibly helpful and thorough. We left feeling empowered and informed about our banking and finances. Highly recommend coming to this location and booking an appointment with Selina!
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January 2024 by Mone Vue
My wife and I left our appointment with Rafael this morning feeling cared for and confident. We asked more questions than what we additionall came in with and Rafael was professional, patient, and knowledgeable at answering questions and directing us with next steps.If you’re looking for someone to help you through anything you need, Rafael is your guy!
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December 2023 by Beruke
Rafael is awesome and a top 5 banker 100% percent.
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November 2023 by jasmine shahbazi
My husband and I have been to this location 3 times to open an account and every time either the system is down or they don’t have a banker to open an account. Today we went in with having an appointment book from 2 weeks ago (that we were there and they couldn’t open the account), and the lady at the register says the banker we were supposed to meet was not in today and they don’t have anyone else, and that’s it. Not even trying to apologize or book us with the other banker. Not going back to chase any more!
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August 2023 by Philip Suomu
Nice, small branch of a major bank. Friendly staff. Quick service.
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August 2023 by Tish T.
Terrible customer service. Booked an appt the day before by walking in and on the day of the appointment no one could find the appt or accommodate assistance.
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July 2023 by Jennifer Le
I have been banking with Chase for going on 18 years and this has to be the worst experience with any representative. I was met by Victor. I explained “I need help making a commercial deposit”. He gave me a puzzled look and stared at me for a minute before responding “I don’t understand.” When searching the account he was unable to locate the account so a manager was pulled and unable to locate it as well. Victor was told to reach out to someone else from the back to confirm the ability to deposit. He left me there for 5-10 minutes when he appeared he didn’t bother to acknowledge me. Did the deposit and slid the receipt across the counter. I asked if there was anything else and he just stared while shaking his head. Victor came across as rude, lacking basic knowledge or communication skills to work customer service let alone handle my money. Victor needs better training.
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April 2023 by Dallas 1962
customer service has changed. But I do have a issue with a purchase and the bank would not assist in the debit card problem. I sad after being with this bank 23 years. not in your best Interest here. ?
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March 2023 by CINTHYA STULL
My parents were scheduled to meet at 12:00pm with a banker. They arrived at 12:10. Their appointment takes 45 minutes but the banker scheduled another appointment at 12:30pm so because they were 10 minutes late they made them wait to see if the next appointment would be a no show. Terrible service.
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March 2023 by Juleo Gracia
If you think you will do credit with chase ,think again a been there for almost 3 years I make 4 k a month and I ask for a credit card the easiest one they have and noooooooe they told me to use another bank ,so all this time for nothing plus their ATMs always gets messed up so forever new information just stick to Capital One
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March 2023 by Julio Garcia
If you think you will do credit with chase ,think again a been there for almost 3 years I make 4 k a month and I ask for a credit card the easiest one they have and noooooooe they told me to use another bank ,so all this time for nothing plus their ATMs always gets messed up so forever new information just stick to Capital One
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February 2023 by Scott B.
This is the best Chase bank branch I've ever been to. Everyone is very friendly and willing to help you. I love walking in here
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January 2023 by Lacey Sato
Had a great experience setting up my account with Nenad. He has been very helpful in following up with all my needs. Thank you!
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July 2022 by Ryan Haydu
Lisa was booked for the day on the weekend and still made time to sit with me to help open an account.Very polite and fantastic customer service.
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February 2022 by Michael Cole
Least helpful group of bankers of all time, business or personal.
