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February 2024 by Paul Ladd
Some of the best service from a bank. Susan,.your team is friendly and polite.
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February 2024 by SALLY QUINTERO
Worst Chase I’ve ever been too ,Associates aren’t friendlyAnd the wait is ridiculous
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May 2023 by Tracy Scott
Used drive thru it was good ??
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May 2023 by Willie S.
Service is second rate you can't get a straight answer from a straight question the telephone operators believe that they know everything that your God and they're not they won't listen to you we ask them for help and make you feel like you're stupid that's why I'm leaving and going to Bank of America
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April 2023 by daniel roberts
As always they are very courteous and well take care of needs to your satisfaction and to have a good conversation with. Very nice people and I enjoy my visit every time
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March 2023 by Darrell Herbert
The security guard here needs conflict resolution skills. He wears a deputy sheriff shirt but is working private security. The only thing he did is flirt and be disrespectful to everyone else. The ATMs are always broken, and your hours are sporadic. This is setting people up for conflict, and the igniter is your armed security. Southern Dallas deserves better!!! The regional and local operations manager should be fired.
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February 2023 by Toya Seals
This location ATM never works properly. Then they charge for going to another bank. Just ridiculous
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November 2022 by Luis Zuniga
This branch is everything a full service bank shouldn’t be. When I walked in the “banker” was busy looking on her cell phone and there wasn’t a teller in sight. As customers waited in line, one finally came out of the back and acted bothered that she actually had customers. After waiting over 10 minutes for the person in front of me to finish their transaction I was finally allowed to go to the window. After asking for my debit card and ID and telling her that I needed to do an electronic transfer she looked at the information that I gave her, rolled her eyes and said she couldn’t do that. I had to go online or do it with a banker, but she was too busy. One her personal phone watching TikTok videos no doubt. I was reminded why I took most of my business from Chase Not only is trying to bank through their archaic online site frustrating and impossible, no one at the branches seems to have any interest in actually helping customers. I am done and have moved to a great national financial service that greets you when you walk in the door and always are eager to help with any task. So yes, Chase it’s not me it’s you
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September 2022 by MS ANU
Bogus service and front desk and helpers got attitude issues
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July 2022 by Tha Closet Studios
ATM SEEMS TO BE DOWN MOST OF THE TIME. Like right now. CHASE COULD YALL FIX THIS OR ADD ANOTHER ATM IN DRIVE THRU THAT WORKS. It’s an inconvenience to your customers. Especially since gas prices are on the rise. I gotta drive around the city to find a working ATM. Costing me more money.
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July 2022 by Ginna T
Tried to get assistance opening an acct for my youngest. No customer waiting, staff mentioned no banker they close at 2 and I got here at 1 after wasting time at another branch
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March 2022 by Britney C
Assistant manager/ Vice President is very Unprofessional and rude to customers
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January 2022 by kevin mathis
What gets me are the hidden fees that they choose not to share with you until it's time by that time you're well into the Chase banking experience I think a little bit more transparency should be practiced
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June 2021 by Kiera Watkins
MY BOYFRIEND AND I ALWAYS HAVE PROBLEMS GOING INTO THIS BRANCH !!! we’ve never had a good experience going here & it’s really inconvenient because we live right here by it & always end up having to drive further out to another branch where we have NO PROBLEMS getting assisted & we have tried continuously going here but we will never return again their rude
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June 2021 by Eric Warren
Nobody here never know what to do
