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February 2024 by leunam ollirrac
Just went to atm
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September 2023 by V Cung
Fidel, the manager, is very helpful and addressed all concerns. Staff is very friendly!
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July 2023 by Sondra Gates
Love Chase Bank. Hassle free and lines move fast
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October 2022 by Lilly
It’s obvious that they need more personal but as a professional someone has to greet the customers on lobby not only for obligation but as a courtesy having the now hiring signs doesn’t cover your professionalism .Hopefully it gets better here .
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August 2022 by G.G G.G
Worst place ever I was waiting for over an hour to speak with someone and the only lady that was there was taking forever. All she was doing with the client was laughing and talking about personal stuff not even bank related. Worst place ever. Please save your time and go to another bank.
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August 2022 by shousecontracting Shousecontracting
Horrible!!All but 1 Staff member was very rude not trieing to assist me after an hour wait...Online banking refuses to work unless depositing $$..$160,000 deposited & processed a week ago & I can not access any of it due to an error they refuse to correct
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July 2022 by ramon barnes
Worst place to see a person about setting up accounts only one banker and takes forever with that person. All I need is to have a new debit card pin set since no one can do it over the phone.
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May 2022 by Lisa Silva
I came to the bank at 8:55 am, I need it to update my account and by 9:30 am a lady came to me and told me that I have to have an appointment, there was only me at the lobby and the lady told that they are fully booked for the day right.. lier
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April 2022 by cedric jones
Mr.Armando Castilo gave excellent customer service. Good job Chase!
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April 2022 by Robert Kirkpatrick
Even if you're a member if it's 5.pm you're fresh outta luck. They don't care they just repeat were closed instead of helping a member
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August 2021 by Sarah Jackson
This chase gave me the worst time they could. I needed help getting a new card and logged back into my app to be able to see my account information and to cash my CTC check. I was told to go print out a temporary id they gave you online. I did that and I went back up there and was told no they wouldn’t cash it even after I went out my way to do so. I have a picture of my id on my phone I had my social and everything else to verify who I was. The bank manager didn’t even want to hear what I had to say. After this experience I want my account shut down and they wouldn’t even do that. Do not bank with chase or at least don’t seek help from this branch
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August 2021 by Beni Boca-negra
I'm disappointed on the online banking service not the office. My daughter tried to open a college checking account it said EASY to fill. She did... but it said we will email you and haven't yet. She thought it will be on the same day. We are going to try another.
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December 2020 by Robert Strongbow
This is Chase Bank, at 10321 Lake June Road, Dallas, TX 75217.The building faces south, toward Lake June Road.These people are good, caring individuals, who will do all they can to help.If you don't want to sit and wait for a Bank Officer, no problem, just call and make an appointment. Need a Notary? No problem, you can go sit and wait your turn, or, just call and make an appointment, if you bank here it's free.
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December 2020 by george Ragsdale
Clean, helpful employees
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November 2020 by Kedra Woods
Very rude don’t answer phone if they do they hang up need to fire all workers and get new crew asap