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February 2024 by Diane Rios
Went in and out " without a problem". There was a smiling face to greet me, even security was very nice and helpful. Drive thru was slow but that's not the banks fault. Most people think it's quicker. It is If your NOT in a HURRY.
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February 2024 by Ali Alkurdi
The rudest branch ever ????y’all don’t deserve one star even
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January 2024 by Daniel Sanchez
ATM literally never works
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September 2023 by MAR-Adams
Thank you Vanessa for making my transaction an easy one, for your patience and the ? ?Kudos to you for such outstanding customer service ??
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September 2023 by Ali Rod
Thank you Vanessa for making my transaction an easy one, for your patience and the ? ?Kudos to you for such outstanding customer service ??
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September 2023 by MAR-A
Thank you Vanessa for making my transaction an easy one, for your patience and the ? ?Kudos to you for such outstanding customer service ??
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July 2023 by Donell Arceo
Very impressive branch that at least 3 staff are at the lobby greeting and offering service or information. More impressive is that for the past 4x in two years that I needed assistance, Jonathan Saavedra is always there to help. Talk about keeping employees happy to serve.
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March 2023 by Denise Leismer
Worst customer service I have ever experienced in my entire life..The employees are RUDE and UNPROFESSIONAL!!!!!!!
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October 2022 by Fredy Gomez
Just wanted to say Mrs. Maria has great customer service ! Took care of me and went beyond, had a great visit at this Chase branch. Keep it up ?
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October 2022 by Geneva Irvin
I never understood why it's full of employees but it's only one teller working.
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September 2022 by Stephen Thomas
ATM machines never work whoever is reading these messages since the manager at this Bank cannot get it done can you please come fix these ATM machines please!!!!! The outside ATM machines have been broken for over a year now
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August 2022 by Vino T
Rarely has their drive up ATM's working. 9/10 times they're down for maintenance and it's 50/50 on their ATM inside the building.
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August 2022 by Kvrely Moreno
They have two ATMs and one of them is always out of service!! We always have to wait in long lines!
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April 2022 by Texas Gigi
I come in to this chase several times a week to make deposits for the doctors office I work for. Employees are generally polite, greeting at door, telling you where to line up, etc. However, I walk into bank and greeted at door and am happy to see I am first one in line. There were 3 people leaned against wall off to side, which is usually for atm. Greeter says something to them in spanish then asks me to back up and allows them to cut in front of me rather than having them get in line behind me. One teller and those 3 individuals all had deposits to make, one with a shoebox full of cash and coins. Why didnt the greeter direct them to proper line when they entered instead of chit chatting with other employees? Or, why have them get in line behind customer who was already in proper line? It was rude, extremely rude.
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March 2022 by Jennifer Jen
Terrible customer service and extremely Slow when assisting customers