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March 2024 by Patty Zuniga
Really rude to the customers, they deposited my money short and they even told me, If it wasn’t because I checked my deposit slip he will have kept my money
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December 2023 by Charles Hix
Been with them while, no problembo
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November 2023 by Greg Felts
DO NOT BANK HERE !! I do not have a Chase acct. AND, if I had the choice to close my mother’s account, I would do it ASAP !!
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September 2023 by Patrice Murphy
Try to avoid this branch at all cost! Customer service was very horrible. The ATM machine near the front door does not work properly and will not dispense cash. The manager is very rude and not helpful at all. You will run into homeless people on the way inside. AVOID THIS BRANCH LOCATION!
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July 2023 by Osaro Adu
They always take care of me and help me lot when I need them
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March 2023 by Bob R
I was hung up on three times when I tried to call with zero success. Make that 5 times!
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March 2023 by Ana Rangel
Made me waste my time because there is no special banker why is this location openJust be an atm
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March 2023 by Amen A
Arrived at 11:20 and it's 1:10 and I have still not been serviced. Worst customer service ever.
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December 2022 by Simply Katie
Went in this morning and was greeted by a Chase employee standing there talking to another employee… no customers were in the building. Told her I needed to change my name on my account… she went and discussed it with a banker who then came out of his office to tell me he was the only banker there on Saturday and was completely booked. No one could help me… left and went to another chase nearby and that branch was temporarily closed… I am now on my way to a third one. The customer service at Chase has really deteriorated.
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December 2022 by Dijana Jakovlev
Rosa was absolutely amazing and helped me resolved my issue!Great customer service
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December 2022 by Texas Eagles
Unhelpful customers service. I called them 5 times in 3 months to close a died person's account but they don't know how to do it, and each one who answer my call told me a different things. The only thing they can do is charging you a monthly fee! even I trying to close these account but they keep it and keep changing him a monthly fee. That's disgusting
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September 2022 by Sylvia Evans
Today was a amazing day 8-27-22 I'm very appreciated for the beautiful lady that's always smiling and very polite she also in the booth and chase 3 booth to the left short in sexy lol just being honest you are a amazing lady and Mr. Davis and Ms Evans are very appreciated of your amazing work you have done for us 10 star's thanks again
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May 2022 by Andrea L.
Walked in to open a checking account. Was told by a young man that they don't do this at this location. Instead of helping me find a location that does, he told me I could look on line and call around to find one that does. Completely unacceptable customer service.
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April 2022 by Katie Leaver
Went in this morning and was greeted by a Chase employee standing there talking to another employee… no customers were in the building. Told her I needed to change my name on my account… she went and discussed it with a banker who then came out of his office to tell me he was the only banker there on Saturday and was completely booked. No one could help me… left and went to another chase nearby and that branch was temporarily closed… I am now on my way to a third one. The customer service at Chase has really deteriorated.
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April 2022 by Susan Koopmann
What a fabulous feeling to walk into the bank on a Friday and be greeted by name!!! Thank you Mekia for making my day. I appreciate the home-town feel of this location.