October 2022 by Areli Rojo
(Translated by Google) Actually, all the staff is very friendly and efficient, but I give stars because they hurt my daughter's feelings. We applied for 1 therapeutic bicycle. It is understood that it is not at all certain that you will obtain it. However, they never gave us an answer, the wait was long, so when they took away the therapist Deandra, who was the one who submitted the application, we stayed with Ms Alison after we had already asked Ms Deandra, she told us to keep waiting. I asked therapist Alison 3 more times and she only told me that she was going to talk to Deandra, there was never any answer. My daughter was very excited and hopeful, so we asked several times. I would have liked that they had at least given an answer so that my daughter would have understood. she finally finished her therapy after 2 years and she stayed with that I think you don't play with children's feelings I lack professionalism(Original)Realmente todo el personal es muy amable y eficiente pero doy estrellas porque hirieron los sentimientos de mi niña aplicamos para 1 bicicleta terapeutica. Se sobre entiende que no es nada seguro que la bas a obtener. Sinembargo nunca nos dieron una respuesta la espera fue larga así que cuando nos quitaron a la terapeuta Deandra que fue quien sometió la aplicación nos quedamos con Ms Alison después de que ya habíamos preguntado a Ms Deandra ella nos decía que siguiéramos esperando . Pregunte en 3 ocasiones mas a terapeuta Alison y solo me decía q va hablar con Deandra nunca hubo respuesta alguna. mi niña estaba muy emocionada yesperanzada por eso preguntamos varias veces me hubiera gustado q por lo menos hubiesen dado una respuesta así mi hija hubiese entendido. finalmente terminó su terapia después de 2 años y ella se quedó con eso creo que con los sentimientos de los niños no se juega se me hace falta de profecionalismo
