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March 2024 by mai Colgrove
Love the quick estimates and updates on my truck. Will recommend to family
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March 2024 by Bob Marquez
Very personal and professional. All repairs were done completely and as quickly as possible.
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October 2023 by Raine Michaels
They took care of my repairs and more! Excellent customer service! Top notch mechanics and value system. They have a customer for life!Service: General repairs & maintenance
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October 2023 by Catherine O'Brien
This shop is not reliable if you are looking for affordable, high quality work. I initially brought my car to this shop in April and ended up having to utilize my warranty each month since there were issues with the repair they had completed. After holding my car over the weekend to try and “diagnose” the issue, they quoted me $5,000 in repairs. I took my car to TLC Auto Shop and had the necessary work completed in less than a day for only $500.
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September 2023 by Vincent Benevides
I took my car to this dealership because it was listed on my warranty's approved automotive shops list. I wasn't expecting much- it was warranty work.They changed the transmission, gave it an alignment, replaced the tie rods, and a few other things. I was worried at first. They called me to tell me that they could only get the transmission fixed on the warranty. I told them I would figure out the rest at a different time because I couldn't afford to pay the 1600 dollars they wanted for everything else. Two days later, Holly called me with amazing news. They got the majority of the work approved on the warranty and got me a much better price for out of pocket expenses.I am in awe at the level of work that was performed on my car. It has never ran so fantastically. Ever since I bought it, I have had an issue with my transmission that has been progressively getting worse. My poor Camaro was struggling (insert sad face emoji). I picked up my car today before work, then went straight to work. I didn't really get a chance to test it out.My car has never driven better. It is a Camaro so of course I had to test out the speed. The car is like it is brand new. It drives like a Camaro should. Fast! I couldn't be happier with the level of service, communication, and hard work from this shop! Great job, yall!Services: Transmission
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September 2023 by GUS GHAS
Fast and professional mechanic, the front desk is very professional and friendly they will offer you water and coffee ets , the place very clean ,it took them one hour to replace my vehicle rear brakes and rotor
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September 2023 by GUS GHASSAN
Fast and professional mechanic, the front desk is very professional and friendly they will offer you water and coffee ets , the place very clean ,it took them one hour to replace my vehicle rear brakes and rotor
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August 2023 by Ashly Westbrook
I am a new customer at Christian Brothers Automotive White Rock, and I cannot express how thankful and excited I am about the services they offer. One thing that caught my attention was their lifetime alignment package for cars, which was exactly what I needed. Without hesitation, I decided to purchase it and take advantage of its benefits right away. After buying three new tires and wheels, there was still an unattractive dent in my bumper that had been bothering me for years. Thankfully, Veronica introduced me to Jonathan who kindly listened to my previous failed attempts at fixing the dent. With his expertise and patience, he skillfully managed to unpop the dent for me! The level of customer service here is truly awesome; every time I visit this automotive shop, I feel valued and respected. Thankful doesn't even begin to cover how appreciative I am towards Christian Brothers Automotive White Rock for their outstanding service!
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July 2023 by Georgette Lewis
First, I would like to say normally when you have to take your car to a shop for repairs, you always feel like your about to get used over charges and lied too. But to my utmost surprise that is definitely not the case at Christian Brothers. From the moment that we entered the lobby at the shop we were greeted with smiles and a feeling that they care about you and your needs, without even telling them what your needs are yet. Now, I can say, WOW what a very different feeling entering Christian Brothers repair shop, compared to other repair facilities. I and my husband had to take a 2017 Buick in for a noise it was making. As we was explaining what we were hearing, a very nice young lady name Jocelyn was entering all of the info we were explaining to her. Then Mr. Harrison took a ride and heard the noise and explained to us what the problem may be. Afterwards everything was printed out and explained to us by Carlos the service Manager. We then agreed to the service that needed to be repaired. We than received a friendly courtesy trip to pick up a rental car at a near by Enterprise until our repairs where completed. Upon leaving the car on a Friday afternoon it was ready for pick up on Monday evening to our surprise, not even a lengthy wait to get our car back, great job Christian Brothers. Now I can truly say our 2017 Buick rides like a new car. Thanks to the professionalism of the staff at Christian Brothers Automotive repair shop. Which was Jocelyn and Veronica, as Customer relations, very handsome Harrison as Manager Advisor, Carlos as Service Manager and gifted hands Technician Mr Lee. I cannot express how much gratitude I have for being able to truly say we have a repair shop for all of our car needs for life. Thank you all again. Your new customer for life, Mrs Lewis.
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July 2023 by Angel C.
I will never come back to this place ever although customer service was great and the reviews were decent which is why i decided to give it a try, the repairs needed for my vehicle (speed sensor)were not done correctly, once i came to pick up the car it still had the check engine light on, car does not run how it used to, didn't even fully clean the transmission fluid, supposedly they changed the gasket next day in the morning the diff is leaking, its currently sitting on my driveway maybe even trying to get it fixed somewhere else since its the only vehicle i have and need it fixed right and soon as possible. OVERPRICED ASF, i was given an exaggerated price(1000+) , which i realized when i went to other mechanics, i was laughed at because of this whole situation ,on the repair which i later on was told by other mechanics they would've got it done the same day i brought it in and half the price of what christian brothers automotive gave me and best of all THEY WOULD ACTUALLY FIX ITVery disappointing i had high expectations from this place. I would not recommend coming to this place if you are having same issues on trans as mines.
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June 2023 by Cathey J. Sparks
I absolutely love this place and won't take my car anywhere else anymore after I was referred to them by Discount Tires after I bought a new set today and boy am I happy I went there! They do everything and they're very honest, reasonably priced for everything and the overall experience was just great! They were fast too! I'm telling everyone I know about Christian Brothers Automotive on McCree in front of Sam's!!!! Won't be taking my car anywhere else for service!!!Service: Wheel alignment
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May 2023 by Julie
I had to take my car back and have them do more work on it.Great staff, shuttle driver, personable people.. plus this last time they fixed my car, it feels like a new car when I drive it now!
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March 2023 by Martin Negrin
Amazing Job! I needed them to do a pre-inspection for a car I was looking to purchase. It took the two hours they told me it would take. Everyone was very professional, courteous, and organized. When everything was done, they sent a text message with a link to the full estimate, including pictures and explanations of everything in need of attention. We did a walkthrough, where their service manager answered any questions I had. I can’t tell you how shops I’ve been to where they tell you they will contact you when my car is done and don’t do it or it takes 4-8 hours to get simple service done. They are men of their word here and I have great respect for’em. Keep it up guys.
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March 2023 by Nathan Warren
Had a fantastic experience here. My family was about 1hr into a road trip when the check engine light started flashing on one of my vans. This CB location was the closest option. We pulled in and I explained the situation that we were looking for the most realistic way to get back on the road today and as quickly as possible. Their whole team, and particularly the service advisor Harrison Maxey, took immediate care of us. Not only did they prioritize our needs, they were incredibly hospitable in offering my children drinks and snacks while we waited. The team worked quickly and after a tune up we were back on the road in about 3hrs. I cannot recommend this location enough. I don’t know that we would have a reason to come back to this location again, as it’s not our hometown location. But if you’re in this area, this is the place to bring your vehicle.
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February 2023 by Chris Frost
Christian brothers white rock is did a great job on my truck. Christian brother was able to get me in same day to diagnose the issues with my truck and I had an estimate by that afternoon. I put my truck in on Monday before the ice storms hit and that is where the communication part impresses me the most. They were honest about their status and the status of my vehicle until it was 100% fixed. Prices for the work and parts is very reasonable and way less than the dealership. Thank you Christian Brothers for the hard work!! Will definitely recommend and use y’all again in the future.Services: General repairs & maintenance
