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October 2023 by Robin Hurtado
So far I am not satisfied with the service here. I came in for dental extractions since my dog was experiencing pain and the budget that was presented to me has gone way beyond what was mentioned. After the first surgery I was notified that another surgery would be required that was more expensive than the first. I know not everything can be predicted but what is the point of an initial consultation if we can’t produce a price quote that is remotely accurate? During my visit after the first surgery the Vet also mentioned my dog was getting food stuck in his gums but did not provide additional details on if I had to do anything for it. Overall I feel misguided and not properly educated regarding the process I was signing up for.
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October 2023 by C S Johnson-Valdez
They boarded my Sexy Cat for 4 nights. They did an excellent job with caring for her, making sure she ate and was administered her medicine. I didn't have to worry about my fur baby while I was away. I highly recommend this location.
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October 2023 by Jordan Anderson
CityVet has always been good to us. Yuna loves to visit the vet now, where she used to hate it. They do their best to get you in ASAP if they can or they will help you get in with another nearby location. Their customer service is amazing and everyone is so friendly.
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October 2023 by Jed Davis
Thank you so much for caring for Madison, we were really worried. You went above and beyond with her dental issues, and we can already see we have a happier cat. Plus she got a manicure! You guys are great!!!
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June 2023 by Corinne Levee
We are so happy with CityVet. Our previous vets office wasn’t that great, but the vet himself was good. However, they couldn’t get our pup in for like a month to get yearly shots, so we decided to go to CityVet in Addison just this one time since it was close to our house, and since they had plenty of available spots. That was 1.5 years ago and we haven’t gone anywhere else since!Whenever we are worried about something that our pup gets into, we call them and they always take the time to talk to us and answer any Qs. We have never had any issues with availability or scheduling. Their front staff and each vet we have had are all so friendly and good at what they do. And the most important thing: our pup loves them! They truly care about the patients and they always make him feel comfortable when he freaks out or gets scared (he doesn’t quite like going to the vet !).Def recommend!(I added a pic of our adorable pup. It doesn’t really have anything to do with CityVet, but I mean look at him. He needs to be seen. He’s adorable.)
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June 2023 by Steven Strohmeyer
I love the staff here. They take amazing care of my babies each year for their annual. My cats were treated so good and while they were afraid, the Dr and tech handled them so gently.They never surprised me with hidden fees at billing. The front desk receptionists have answered general questions with good knowledge. The site was clean and spacious, exam rooms have opaque windows on some exam rooms for privacy.Easily the best vet in my 30 years of pet ownership.
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June 2023 by Brett Stahl
I LOVE City Pet - Addison!They are always so friendly and treat my dog like they would their own.HIGHLY recommend City Pet - Addison to anyone and everyone!!
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May 2023 by Justin Nagel
Have only been for 1 annual checkup. Great friendly staff. They were patient with my pup, and the vet was really supportive providing reassurance how well I’ve trained her. Still a work in progress but received a lot of great insight. As for pricing, I have insurance that covers 90% so I can’t weigh in on that.
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April 2023 by Amy Hall
From the moment I walk in until I leave the staff is welcoming and respectful. They are also knowledgeable and caring. Thank you City Vet!
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April 2023 by Shelbi Jeanes
I’ve been taking my dog here for a few months now and the staff is always great! The techs and vets are so sweet and gentle with my nervous baby. They’re always willing to answer any questions to hear any concerns I have! I have also boarded my dog over the weekend here and had a good experience. As long as we live in the area we will keep coming here!
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March 2023 by Elizabeth H
Dr. Foley and Nelsy were absolutely wonderful with my sweet kitty. They helped both of us feel comfortable and talked through everything with me regarding my cat’s health. Everyone in the office was so kind, and I could not have had a better experience.
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January 2023 by Sarah Smith
They are awesome! Dropped off my girl for a groom and vet appointment. 2 birds with 1 stone. They were pretty affordable imo & the staff was so sweet! They had pretty open availability too. My dog was also very happy when I picked her up!
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January 2023 by Brooke Donaldson
I had just moved to Dallas from Austin and hadn't yet gotten a vet when my dog suddenly got super sick. I called them up, and they were able to fit her in and got her taken care of for a SUPER reasonable price. They have been really good with working within my price range, and have been able to help me determine the best course of action for her. Definitely recommend and I very much appreciate all of the staff there! :)
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November 2022 by Marrow C
I’ve been here a couple of times, and every visit has been nothing short of exceptional. The wait time is quick, the lobby and rooms are clean, the staff are all friendly and professional, and everyone is skilled in their roles. I trust this vet with my dog’s life. They take time to thoroughly explain treatment options, cost efficiency routes, and they even sent me text updates of my dog’s progress in surgery, as well as a cute picture once he was awake and well. I cannot thank this clinic enough for their hard work and their dedication to the animals. I recommend them 100%.
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October 2022 by Courtney King
Had a bit of emergency, or "normal" very is now too far after a move. Pup was sick, got me in quick for drop off appt. Doc called, great detail about what to do to fix it, how it happened and how to prevent it in the future. Staff friendly & helpful. Dog was happy and excited at pick up. Line she's been at the spa instead of the vet. Pricing reasonable, not more than you needed just because they could! Appreciated the whole experience and am glad we found a close option for future needs!
