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March 2024 by Kelly Ruben
Wonderful experience. Michael always going above and beyond. I won't bring my care to anywhere but Clay Cooley. Thank you for the service!
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March 2024 by Anne Fay
Excellent service once again at VW Clay Cooley on Lemmon. From the moment you pull into their service garage until you leave (usually in a shiny clean car too) you are treat with kindness and professionalism. They simply do not disappoint me ever.
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March 2024 by Gina Noblitt
I continue to be impressed with Clay Cooley VW of Park Cities. I just had my Tiguan in for an oil change and routine maintenance - they are fantastic in auto service and customer service!
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March 2024 by Jan Walters
Great service! I was very pleased with the efficiency and communication. The Starbucks was a plus!
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March 2024 by Billy Mattison
All service was done in a timely manner , and with a smile .
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March 2024 by Thomas M Baxley
I love the dealership and the people that work at the dealership. Mike is my service representative, Raymond is my sales rep, and the GM Mrs. Christy is amazing.
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March 2024 by Walter Lamb
Terrible sales experience. Bait and switch; deception.
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March 2024 by Tatiana V
Anthony is an exceptional salesman, informative and personable. Jose was wonderful working with my husband and I to close on the deal and was very transparent on pricing. Only good exp’s at Clay Cooley
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March 2024 by Ian Griffin
There is only one way to be #1, and that's being ready with everything and everyone. Thank you Clay Cooley VW for being able to satisfy your customer's desires along with having the goods to back it up. Worth the time and experience.
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March 2024 by Mike Landess
The General Manager, Christi Henderson, met us when we arrived from our home, 100 miles away and walked us through our dealership experience. She is a great ambassador for Clay Cooley VW.
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March 2024 by Caroline Hughey
I was able to schedule an appointment right away. Great customer service, pleasant and friendly. Was able to service and complete all three recalls. They offered me a ride home until car was ready. I was walked to my car and was delighted to find a clean car.Asían gave me her business car and informed me to give her a call if I need more service. Satisfied customer.
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March 2024 by Amanda Muhammad
I bought my Tiguan and receive maintenance at the Lemmon location. I've always worked with Mike who has historically gone above and beyond to ensure my car was taken care of and that I thoroughly understand what needs to be done and prioritized with my car. I've always appreciated that I felt I could trust him because past experiences have taught me trust can be hard to come by in car dealerships. Mike is kind, thorough, helpful and always has a positive attitude which is why I still drive the 18 miles (despite moving to Frisco and having a VW across the street) to work with him.My most recent visit had a misunderstanding causing me to check-out with a different manager, but I understand Mike was tending to a personal issue. I appreciate that Mike still called to follow up and make sure I was well taken care of.
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March 2024 by Richard Wiegel
Jimmy at Clay Cooley VW was one heck of a salesman. Very professional would highly recommend him to anyone. Thanks
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March 2024 by Richard Carroll
Although I did not purchase a car from Clay Cooley my fiancé' did find the car she's always wanted but it was a little out other price range. She tried to get the number down where she needed to be but to no avail. She asked me if I could help a little since I've been in sales for 45 years. I tried to contact the internet manager but he wouldn't budge off their number so my next hope was with Donnie Payten, Salesman, who we all know from experience will tell you they have to go back to their manager, well I explained to Donnie he really needed to try to make this happen to make my life livable again and damn if he didn't and all is great. Karen just loves the car & believe it or not while we were waiting to finalize the purchase a young couple approached the car & inquired about purchasing it. Long story short, hats off to Donnie Payten, job well done.
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March 2024 by Liza G Felder
The experience was flawless. My service writer, Jason, was extremely courteous and helpful.
