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July 2023 by Jesus Galicia
Worst location trying to get change for 700.00 in fives and one dollar bills and they don't have any change I undestand maybe ones but every time . I went to Chase across the street, which is another bank I bank with, and no issues took care of me. In less of the time, I was waiting in line on Comerica.
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August 2022 by Artifacts187
I don't bank here.
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May 2022 by Becky Rodriguez
Love this bank already I called because chase just decided to drop me and I called and they said they were booked up but the manager called me back and took me in and they set me up real quick.
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March 2022 by BLACK PEARL
Made a deposit at the ATM machine, the ATM kept my deposit due to technical difficulties.They told me I had to wait 10 days for my money.I didn't understand that because I know they check the ATM machines daily because they come and pick up the money every day or every night.
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February 2022 by Carlos Ruiz
Super slow service, and tellers that don't understand how to read deposit slips (as the manager of this Branch informed me they are apparently trained to disregard deposit slips entirely. Seriously?) , which leads to various "fun" extra steps. Yeah, this branch is definitely a joke compared to the other ones I've been to.Do yourself a favor and use the ATM or go somewhere else
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December 2020 by Jennifer Owens
Best branch and staff I’ve ever had the pleasure of dealing with. The manager and her staff go above and beyond!
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February 2020 by Alexander Booker
A very bad experience. They told me they have to verify my check even though I have been there a few times and cash a check. I was so frustrated waiting for at least 20 minutes after the bank teller consulted with her manager and she still told me I have to wait to verify this check. I took my check and went to the branch on South Cedar Ridge and I was there less than 5 minutes. The bank teller there was more competent and had no problems cashing a check. I guess the branch on Fort Worth Avenue need more training or something!!
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February 2020 by Antonia Herrera
They took forever to cash my check. Took over 30 minutes just to verify it even though the check was perfectly fine. I made them aware that I was there on limited time and yet they purposely let someone who was in training verify my check. Bank of America and Chase cash checks quicker despite having loads of customers in line. I was the only one there and yet they took up my 30 minute lunch time. They were also being rude and telling me to just come whenever I had more time and then on top of that they charged a $10 fee when I know they have the option to waive it at least once for a new customer. It was my first and last time going to this Branch.
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February 2020 by Aj Serratos
The service at this bank is very bad the drive thru banking is the worse in dallas employee Cruz is very disrespectful towards the client ...Consider another location or bank!!!! ?
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June 2016 by FC Hdez
Exelente banko
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April 2016 by Chief Wendell L Jackson Jackson Security Academy
Great bank! Soda Hill is best employee there!
