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February 2024 by Karitina McIntosh
Great place clean room. Good service staff makes it always greatBreakfast is good every morningManager Jay is always kind with us and help us with anything we request thank
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February 2024 by Justin Savage
The service and management are great here . Had a very comfortable stay .
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January 2024 by Kristi Lindsay
The most disgusting hotel I've ever been in. We checked in and checked back out immediately. The whole place smells strongly of weed, even though they claim to be a non smoking facility. The rooms are unclean, bedding has cigarette burn holes, furniture is damaged, stains in the carpet. Just awful. This place needs to be closed down!
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January 2024 by Creativenessllc Upholstery (Creativenessllc.com)
Can't expect too much for $100 but atleast the roaches are friendly.
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January 2024 by Lanique Turner
DO NOT TRUST THE POSITIVE REVIEWS ON THIS LOCATION!!!!! THOSE PPL MUST'VE BEEN PAID FOR POSITIVE REVIEWS. I should've turned around and canceled my reservation when I saw the furniture in the eating area. I told myself not to be so boojie and at least look at the room. Get to the Room and it was NOT CLEAN!!!! Floor was not vacuumed. Curtains had burn holes in them. Lamp shades were cracked. Headboard had damage. Smell wasn't unbearably but it was pleasant either. NEVER AGAIN!!!!! You almost have to get a review from someone you know personally before booking at a hotel these daysRooms: Rooms are NOT CLEAN!!!! Floor was not vacuumed. Curtains had burn holes in them. Lamp shades were cracked. Headboard had damage. Smell wasn't unbearably but it was pleasant either.
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December 2023 by Lea
You definitely get what you pay for here. Every piece of furniture and linen from the lobby to your room is either chipped or stained. The hallways smell like smoke & there’s always crackheads outside being shady or running inside and bothering you. The Indian front desk guy is also extremely rude. The checkout time on the door says 12pm and he came and FIERCELY knocked on my door loudly at 11:30. I asked if I could stay til 1 and he said I could stay until 12:30 and that he’ll “be back to check on you” which is very unprofessional. And as expected, he comes to my door 10 minutes prior to the time he said I could leave and rudely bangs on my door. I had to scream for him to stop. Then once I get to the lobby to wait for my ride, he rudely comes to me, scoffs and rolls his eyes and goes “your ride isn’t here yet?” In a condescending tone. While I may have been waiting a while in the lobby I wasn’t causing any disturbance & already paid two nights to stay there. You can literally pay around the same rate to stay at The Westin across the street which is much nicer & has friendly staff.
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December 2023 by Shay Byland
UPDATE: I never received my receipt by email. I called to request a copy and again was met with customer service which implied. I was ruining his day by calling. 3 hours later the email had not come through, so I called back to have it resent, and again there was no sense of helpfulness but rather irritation.////Everything about this place screams 1995 covered with paint (and not even well). There is water damage, the TV remote doesn't work with the cable provided, stains on very old ironing board covers that made me not want to use it, there's a strange smell throughout that reminds me of cigarettes, but smoking is prohibited, towels are coarse, rooms are dusty, lamp shades are yellow and cracking with age, ac units are old and cosmetically falling apart and only runs on demo mode. The lobby furniture clearly hasn't been replaced in about 10 years, ac ducts seem to have mold , and 1 cover was missing entirely. The complimentary lemon water ice was almost entirely melted and lemons were falling to the bottom when I checked in at 3p, and it was still there at 6a when I checked out. The worst part is I've interacted with 3 different employees and not one was polite or even helpful. They were all VERY short, abrupt and not willing to ask a follow-up question to help my situation which included if early check-in was available, what the wifi access code is, and taking me through check-in. Better than a dingey motel, but not at a standard of a Comfort Inn AT ALL.Rooms: Not updated in decades and smells funny, humid, not well vacuumed or dusted so no confidence anything was really cleaned. Nothing is *comforting* in the room.Noteworthy details: Dingey curtains, ironing board covers, coarse towels, funny smell everywhere, lounge area has very old furniture with rips and tears.
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December 2023 by Pastor Adam Chlastak
Being a Choice Hotel you would think that the service would be great and that the rooms would be clean. Not at this location. We were going to stay for 2 nights but decided to check out first thing in the morning because of how disappointing the rooms are. Our pillow case had blood on it and the room was just filthy. I definitely think that they should re evaluate how they take care of business.
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December 2023 by Leroy Jones
The room and interior was very clean and comfortable. The bed shower were great! Highly recommend the hotel! Mostly, the price and staff were extremely friendly!
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November 2023 by Cole Manning
This place is absolutely awful and disgusting. Upon checking into the hotel a strong smell of weed hits you, and never goes away. There is liquor bottles, blunt wraps and trash all in the parking lot. People walk in and out of the hotel all day trying to sell you drugs. My room the shower barely worked, the ac was broken, my sheets were damp and smelled strange, there was smeared blood stains on the curtains, the head boards of the bed were greasy and sticky, the headboards were also splintered and stabbing you in the head. The blankets were crusty and covered in stains , the hotel will also not give you an extra blanket. I stayed due to having no other options at the moment, but through the night there is screaming, loud music and fighting . I had booked for two nights, but after making it through the night I decided to cut my trip short and leave first thing in the morning. I would never bring children here. If you like to party and get robbed this is the place for you. If you want to catch a disease from his nasty this place is , this is the spot. All other people stay far away as possible from this place, it is truly where satan fell to earth.
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November 2023 by Leona Joselyn Parsons
We had a nice stay. Our room did not get cleaned for 3days, even though we requested room service. The breakfast was amazing and I liked the fact that, there was different options for breakfast every morning.Rooms: Nice and quiet.Food & drinks: Excellent.
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October 2023 by rufus says calm down
Dirty. No AC. Rusty shower head. Mildew smell in the room. And judging from the response from the people working there, I get the impression, it is an everyday occurrence. I don't know where the pictures of the breakfast area were taken but they weren't taken there.Rooms: Dark, humid and grossSafety: Not safeWalkability: Not walkable
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October 2023 by Breanna Renea
You smell mildew on everything! Roaches and Lizards found in room. I was horrified! Breakfast was cooked by a microwave. Terrible customer service! Especially towards a Gold Member of choice hotels.
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September 2023 by Dan Roan
This place sucks I reserved a room before i.left and they canceled my reservation because I was on.a delayed flight and they couldn't reach me by phone. So I had to sleep in my vehicle that night and hole I didn't get robbed or put in jail.
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September 2023 by BX Girl
They said...we don't clean rooms or leave extra towels we would have to come get our own stuff smh breakfast was not anything special so if you wanna come to this hotel for the breakfast aspect...DON'
