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February 2024 by Rosalind Jackson
My nephew damaged his phone no one helped guide him to use his insurance until I got out and went inside the store seeking clarity on his issues
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September 2023 by Danielys lisseth Matheus chirinos
They don't even deserve a star, they deserve bad attention and they do everything wrong, they're lazy, and I'll soon leave. Those workers are of no use, the girls are very rude.
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May 2023 by S S
Thanks to Mellissa (manager) and Cytlali for having excellent customer service and taking matters into their own hands when the Camp Wisdom Village location couldn’t be any help. Right away help us in less than 5 minutes and apologized for someone else’s mistakes /rudeness. They should be getting paid for both locations since many customers followed behind since Gernisha was not assisting with customers. Keep up the good job guys they should train the employees over in Camp Wisdom village located in Duncanville.
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May 2023 by Catalina Bocanegra
Mellissa was really nice & patient helping me set up my new phone she was amazing I recommend this place to anyone!
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April 2023 by Edith Collins
I really loved Melissa work she was patient and sweet not like any other cricket customer services thank you again mellisa will be coming back great service !!!
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October 2022 by Thelma Hall
Worst service I ever had. If I didn't have WIFI in my home I would have never been able to use my phone. Even while at home i still was experiencing dropped calls, fading out calls, you name it i experienced it with cricket. Which was an IPHONE 11 worst phone I ever wasted my money on.
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September 2022 by Crystal Charity
Two girls worked in a daytime very knowledgeable of phone the manager knew everything and got me a different phone right away what I wanted
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May 2022 by Jarazeth Arellano
I would recommend not coming here. I went to buy a phone for my grandma and told the employee Linda that i wanted the $55 Plan and no extra features. Ms Linda gives me different prices, i agreed to one of them. She mentioned it was just going to be the phone price, first month service bill and activation fee. Once she finished activating the phone, i asked for a receipt because she hadn’t gave me one until i asked for it. Once i got my receipt i looked at it and i was charged 2 accessories which i did not get, she had put me on the $60 plan and added the cricket insurance . They do anything for a simple commission. Don’t waste your money here .
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January 2021 by James Cooks
Good service
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January 2021 by Janice Zebell
Great service. Answered multiple questions satisfactorily. I've been a customer since 2017 and won't change.
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January 2021 by Erika Taylor
The manager resolved a issue that could have potentially lost a customer. But he honored and was very pleasant to work with. I recommend coming in to this location. Thanks you guys for hooking me up on a short window of time
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November 2020 by Jv Videos
Bad experience been with them for almost a year with insurance in they won’t replace my phone they said they don’t handle the insurance aursion does aursion told me they could replace my phone free of charge as did apple care from cricket insurance my sound has officially went out on my iPhone 6splus in they can’t help me if I can give them o stars I would because I literally spent 6 hours running around 3 companies to replace my phone so aggravating worst phone service in history won’t be coming back
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November 2020 by Ramona Gomez
Manager was very nice loved the service
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August 2020 by alexander barrios
When are you restocking iphone 7 deal to $0 deal i want to get one but it out of stock when are you restocking them?
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September 2019 by Nayeri Barrios
Thanks for the good customer service came to pay my bill and walked out with 3 accessories for a great deal! Will come back to get a speaker!
