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December 2023 by Keith Robinson
Went in had to fill out a checkin tablet, present an ID which they scanned, didn't make a sell but info got hacked the next day
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December 2023 by Bethel
I went to eat near the store and decided to go in. I ended up getting 3 items. I have trouble finding jeans that fit my leg length but I was able to find 2 in my size. I don’t even have to hem the length. They were a little more expensive than traditional thrift stores but the brands and the quality were both really good. Overall, the place is really great to check out if you want a smaller selection but better curated thrifted clothes.
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December 2023 by Alyssa Sclafani
So the place has SOME good inventory and you can find some good finds mixed in with the absolutely worn and tattered pieces they buy. And I’m starting to think that’s the “grunge” look they are going for/buying. Basically they will buy anything homeless- looking at this point. I brought in a bin of clothes and a bin of shoes. Out of probably 100 pieces I was told that they couldn’t find ANYTHING to buy. That’s kind of ridiculous. Went to Plato’s a few days prior and they managed to find 18 pieces out of my bins and offered me $88. Being able to find NOTHING, is a little ridiculous and this is NOT the first time. Back in the summer I cleaned out my closet and brought it to them…they bought ONE piece. And it’s always the same girl that does the buys and just happens to find “nothing.”
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December 2023 by Jamal Ensley
I brought in a handful of clothes and 2 pair of retro jordan 7s both of which I purchased from Finish Line.. the lady who helped me was extremely nice but lacked knowledge about the shoes.. she told me she was having a hard time getting the barcode to scan(which I didn’t really understand) but also mentioned that the stitching on one of the shoes was “off” I didn’t argue or question it because I knew that wasn’t true lol.. I would of preferred her to say we have a hard time selling shoes rather than insinuating my shoes were fake, that was very insulting
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October 2023 by Katherine Cahn
Some trendy items. Parking is terrible. Prices are a bit higher than some of the other consignment stores nearby. The selection is a bit limited.
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September 2023 by Bradley Chaudoir
This is by far one of my most favorite stores in Dallas. There is no reason you can't find something one of a kind unique and very fashionable. The staff is so friendly and the store is very organized. Buffalo exchange has some big shoes to fill.
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August 2023 by Stephanie Miramontez
I do not recommend shopping here or selling your clothes, purses, shoes, or accessories here. They will not buy anything from you no matter the brand or style, they will find a reason not to buy it. I tried several days in a row and regretted it, the effort was a waste of time and a complete disappointment. I came here 3 days in a row with a wide variety of clothes, shoes, handbags, an authentic Louis Vuitton Wallet and a cover for a bathing suit sandals ( both flat and wedge) and they didn't buy one thing from me, what made things worse is weI noticed that they bought from other sellers merchandise and it was similar to what I brought in, we could see around us how they treated other sellers. The wallet was unused, brand new and designer and authentic and also In an original packaging, they didn't even acknowledge this or explain why they didn't want it. It is something the store could make money on and I would have accepted a fair low offer for it and for everything. They didn't even offer a dollar for one item. One day a lady had ten items and made $175. Today a lady had a couple of items and some shoes and they bought them for $66 cash or $107 store credit stating I wish I could offer more but the shoes were a little scuffed up. My sandals were new and not scuffed up at all. . . but the reason I was given was they had a small wedge. I'm not sure why they didn't buy from me. I've sold here before but it was a year ago. The merchandise I took in was folded neatly and clean. ...but whenever I got it back it was not folded or placed in the bags properly, that was something they should have paid attention to (at least return it close to how it came in to avoid making bad news worse). The store also has the worst parking ever.
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March 2023 by Kate Parker
As someone who’s worked retail for over 10 years, there’s a way to act and not to customers.Following a customer around the store and tidying up the rack right behind them is NOT what you should be doing regardless if you have anything else to do or not. So freaking rude!! Same girl who did this has made rude faces at me in the store before. The staff was so much nicer and welcoming in deep ellum. Only writing this after having a repeated bad experience here.
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January 2023 by H K (RunsWithCats)
I haven’t stopped in yet but the clothes looked awesome from the outside. Also, I wanted to offset the negative review of the person who was pressed Crossroads didn’t want her clothes. Like it’s the store’s prerogative. They may have a vibe or aesthetic they are shooting for. It doesn’t mean your clothes aren’t nice. Don’t take it personal. Anyhoo, I look forward to coming by.
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January 2023 by Hannah Elliott
Great place to buy; not the place to sell your clothes.I took some things I cleared out of my closet. While not everything is fall season and trendy, I was shocked by some of the items they didn’t buy. Among those they didn’t buy included a pair of blush adidas ultra boosts, multiple Lululemon tanks, and various new with tags clothes from Express clothes.Looks like they have good items to buy.It’s 50% the value in store credit and 30% cash back if you sell.
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August 2022 by Jeannie Wallin
30 minutes & not 1 word from workers, but younger customers greeted.Owner cares so added a star to be fair.Carrying arm FULL & clerk asked young customer near me if she wanted fitting room (she had 3 items). Smh. Definitely cater to younger clientele, but those of us with a couple of gray hairs still like jeans, tshirts, & bargains too. Cashier was unprofessional but review long as is.
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July 2022 by Kymberli Jones
The store didn’t have AC but the customer service made up for it! The staff was truly amazing! They very attentive! The fitting room area was clean! I will definitely return!Keep up the good work guy’s!!!
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July 2022 by Isaac L
First time thrift shopping / selling — thanks to Faith for helping me with the process! Will be back again :)
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June 2022 by Alison G.
This place is pretty cool. I have sold to them a few times and I have never been disappointed with their offer. They have a pretty good selection to shop from. I think it's probably hit or miss depending on when you go but overall I would recommend checking this place out. I definitely prefer it over Plato's closet or buffalo exchange.
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May 2022 by Gracie Lee
Great little shop for unique second hand pieces! Kind of like a curated thrift store, so the prices are a little higher than a normal thrift store but there's plenty of cute stuff to choose from. I found some vintage pieces, shoes, and an awesome hat. The staff was nice too. Will definitely be back!
