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November 2023 by Sean Killingsworth
Tara and her crew were very professional, answered all questions I needed, answered my needs and wants, walked me through all aspects of renting a unit. I would highly recommend them for a storage unit. Best in DFW!
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October 2023 by Garrett Collins
What a great staff and all around experience! Everyone is so friendly and willing to help! They’ve really done a great job making this place an easy experience from start to finish! Highly recommend!!! Payton was so friendly and patient!
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September 2023 by Gayle Lawson
The location on Frankfort Rd. In Dallas is the BEST Peyton and his team really went above and beyond from the size units I needed spur of the moment to making sure I had what fit in the price range I couldn't go over to getting the elevator fixed to make the movers labor easier AND IT'S CLEAN AND HONEST AT THIS LOCATION etc. If I could encourage you to use this location please do you will be more than happy you did just tell them you saw my review because it's the honest truth. Thank you Peyton and Extra Space Storage
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August 2023 by M “Mo” Weaver
One the best places who has great customer service. Sizes and prices online are as they say depending on location and they are clean facilities! Public storage who? Go ahead and give ExtraSpace a try. You won't regret it!
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August 2023 by Zach Gruber
After a recent move, desperately needed storage, and looked everywhere. Tara was incredibly helpful in finding the right unit for me, and clearly kept the facility in top shape, especially compared to some other storage facilities I've visited.She gave clear and concise answers to all of my questions and couldn't have been a bigger help.
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August 2023 by rachele newcomb
We received the best possible service from Payton. He was knowledgeable & so very helpful. Super smooth transaction and excellent customer service. Excited to have found a place that has someone in charge that we trust and felt comfortable with. Thank you
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August 2023 by Daniel Li
I don’t remember the lady’s name, but she was very friendly, informative, and professional. Assisted me in getting the best rate possible and didn’t try to push any upgrades on me. Great experience
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August 2023 by Rich Malloy
Tara/Shain were a tremendous help with my questions and did so in a friendly and professional manner. If you need storage space, come and see them. Great customer service.
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August 2023 by Tony Elam
Spoke with Tara in the Dallas store and she was a huge help to me. Extremely professional and she went above and beyond to make sure I was taken care of. Thank you again Tara!
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August 2023 by Moed Weav
One the best places who has great customer service. Sizes and prices online are as they say depending on location and they are clean facilities! Public storage who? Go ahead and give ExtraSpace a try. You won't regret it!
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July 2023 by WinterFawn
While the price difference isn't that much when comparing public storage and extra space... The quality of the units and the people working there make extra space the absolute best choice, hands down!!!I tried to be cheap and rent a storage unit with public storage... It was a nightmare experience because their climate controlled building had a huge hole in the ROOF with painter's plastic tarp over it. Not really climate controlled. A friend had suggested extra space and specifically this location because she has a unit here and I am SO THANKFUL she did! Not only is the entire complex clean, well lit... NO HOLES IN THEIR ROOFS... But they genuinely went above and beyond for me. Today I received a call that they noticed I didn't push the lever of my unit all the way over so even though I had my lock on there... It wasn't locked. I went over after work and locked the unit up. Imagine if they weren't diligent in their job and someone else has noticed.
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July 2023 by Deric Williams
I have been storing some items with Extra Space Storage for a few months now and the experience has been great! I needed to downsize to a smaller unit and that was handled with ease. Also, they notified me that my lock wasn’t properly on my unit. Super thankful for that call!
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July 2023 by Jason
The highest quality customer service ever. I always come here for my storage needs because of ease of processing, cleanliness, and friendliness.
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July 2023 by Lauren Tenney
I am so grateful over the last 2 years for the friendly service from all the workers I’ve met and talked to on the phone. They get extra credit for never complaining when I forget my code or that they have to call me when my debit card changes. Bonus: Absolutely always clean and tidy and well lit. Thanks team.
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June 2023 by IX STYLEMUSE
Great experience. Made sure all my items were stored safely
