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March 2024 by Brandon Ellis
Easy and pretty clean setup
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March 2024 by Brianne Foster
I reserved a unit online the night prior to going up to the facility at Maple Avenue in Dallas Texas. WILLIAM is perfect, he went above and beyond, he was kind he was helpful, He overwhelmingly met all of my needs, and it could not have been a better experience in the process super smooth, easy and quick! he told me everything I needed to know he he showed me everything Basically, he made the experience flawless. He cares about his job. He has high standards for his facility. It was clean, organized, user-friendly, and very functional every step of the way. William is truly one of a kind employee he’s exceptional, professional, and genuinely kind which you cannot find very often these days. On top of it he was honest and thoughtful and I couldn’t say any more positive things about him as a person he deserves an award a bonus, a promotion recognition all of those things he truly is an exceptional employee and person all around. He definitely makes the company look very good and presents it well also. William is amazing on Maple Avenue in Dallas Texas! Highly recommend him and the company.
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March 2024 by Nicholas Johnson
Someone was brealing into and living in our unit for months at a time. Found human feces and urine. No management follow up or service recovery for potential life threatening circumstances. Definitely not recommended.
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February 2024 by Cort 63
This is my 2nd time to store with Cube Smart. They are consistently professional, helpful, accommodating and offer better prices for a clean facility in a good location.
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February 2024 by Cody Hood
Do not store here if you want to keep your belongings. My unit was broken into Dec 28th along with many others. CubeSmart has not been helpful in anyway on working with the police or myself to get the issue resolved. The door to the facility is still broken after over a month of being broken into.Please note the police department told me they have had 22 robberies since November '23.
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January 2024 by Christie Meredith
Great service. No issues the whole 7 months.
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January 2024 by CINDY HADDEN-FLEMING
Homeless people live there. They were smoking and had a dog.Don’t use this place!
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January 2024 by Female DallasTx
Do know that the price of the warehouse increases every six months and the increase is different after every six months. Also, at this particular location not all “exit keypads” work. The front entrance keypad works but the back exit keypad has been disabled. This started after new management takeover.Also, the two bathrooms located in this location are always locked "even during business hours". Which makes it a hassle when you need to use the restroom asap and you must hope someone is actually in the office so that they can find the keys and walk outside to unlock the restroom door.One elevator is usually always broken. If it's not the front elevator that is not working, then it will be the back elevator that is not working.They no longer have large grey trash cans at each entrance.It seems to me they don't wish to clean bathrooms, empty out trash cans, nor repair their elevators in a timely manner.I would read reviews of other CubeSmart locations before making your choice on which one to give your business to
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December 2023 by Stephanie Schweizer
Immediate help. Folks were knowledgeable and helpful.
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December 2023 by Shady King5
This is the worst location I came today to clear out my storage and I could not leave the building. The gate would not open. I had to call the fire department to try and open it. There is no phone number to call after hours. This is ridiculous.
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November 2023 by Tyler S
they keep raising the price without any reason as to why. literally went from paying $50 a month to almost $90 a month. literally makes no sense. will definitely be my last week month using them!!
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October 2023 by Ancient Indian
Paul and Wilson , they run the show , great service , I lost my keys , they cut my lock in less then 5 minutes very fast,, thanks Paul and Wilson for awesome costumer service ?
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August 2023 by Danielle N Morgan
Zero stars. Do not recommend. The customer service is deplorable. And there are squatters inside of their building, outside of their units.
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August 2023 by Tatianna Cannon
My fiancé and I came close to closing and Paul was patient and professional helped us find the right storage unit that would fit our needs. Great customer service
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August 2023 by Ashley Hightower
Clean and safe! Easy to get in and out and fantastic customer service. All at a reasonable price.
