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April 2023 by Kathleen Young
I love working with neighborhood businesses, and Custom Security Doors is a long-standing fixture in ours. We have done business with them in the past, and been very happy with their work. Here is where my story becomes troubling. The store's neon signage ALWAYS reads "Open" they are not. Their website lists hours that they are open. The list is inaccurate because the person running the storefront leaves to do sales and home calls, leaving the store lit up but locked up. Finally, in a great nation built on the backs of small business owners, inflation prices have put this superb little shop's doors and installations out of my budget range. I'm sad.
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December 2021 by Nicholas N Pournader
Despite multiple in-person assurances before placing our order that our security doors and all related parts are "100% manufactured in the US" and "ABSOLUTELY" we will deliver them in 8-10 weeks, their story is very different now after collecting $7K in deposits -- they now say they're waiting on parts from China, employees have gone on lockdown due to a COVID outbreak, and they can't commit to ANY DATE WHATSOEVER. Basically, a completely different story after collecting a hefty deposit. And, since placing the order, we've had zero follow-up or status updates from these guys. Save your money and don't fall for the stories from these guys -- they're one of many others taking advantage of consumers.
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March 2021 by quin yungsta
Most reliable company in town. The peoples that work for this company is so polite and understanding. They have my recommendation. Thumb up
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January 2021 by Noemi Chinchilla
We are very pleased with our security doors.Mr. Neunzo Thomas showed us the different options and designs, He answered all our questions and concerns.The installation was done quickly and professionally. We get lots of compliments from our neighbors. The doors give us security and good insulation, they keep our home warm in winter and cool in the summer and they are beautiful!We highly recommend Custom Security DoorsMr and Ms Chinchilla
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December 2020 by michael moncrief
Had some security/storm doors installed on my front and back door of my home. Had to wait a little longer for the doors to arrive due to my custom design. Once they arrived, I was extremely happy with the installation and the way the doors look on my home. Price was very reasonable and Mr Thomas kept in contact with me on the updates of my order throughout the process.
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December 2020 by Dawn Conner
Excellent quality security door and excellent installation. Very pleased with their work. Mike & Dawn Conner, North Dallas
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September 2018 by Jason M.
Had a new front door installed. They did an amazing job and i have zero complaints with the quality of work and quality of the door. Highly recommend them! Thanks!
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April 2017 by Boost 121 Mobile
Bravo!!
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October 2016 by Aynur A.
No reply to email inquiry, so today we decided to go in person to give them the benefit of the doubt. We wanted to buy 2 security doors. We drove 20 miles one way - but guess what? Lights are on and store said open but door was locked. We went to a different store and came back 15 minutes later - door was still locked. I called, no answer. I guess they don't need the business. We won't be coming back because a 40 mile round trip with babies and kids is not fun. The hours on the door said 9-6, Mon-Sat. We were there at 1:30pm. At least put a sign up saying you'll be back. This gives me a bad impression of their business model.
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July 2016 by Trey C.
I ordered some doors and they were way overpriced and they were made out of hollow tubing and within five months they started resting worst place to ever purchase and way overpriced
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April 2016 by Kent Exco
AAA Custom Windows & Custom Security Doors did a great job and I can definitely recommend them to others. The windows and door came in within 6 weeks of the order being placed and it was extremely easy to schedule the installation. The installation crew did a fantastic job on the installation - were very professional, courteous and thorough. Everyone I have spoken to at the company has been very helpful on any questions I had about the products. The house looks much better with the windows - it's really amazing what a difference they make! The temperature is far more consistent and the house stays cooler in the Summer and warmer in the Winter (with a lower electric and gas bill) and the lack of street noise is huge!
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April 2016 by Tricia Ault
We are very satisfied with the work completed. The installers were professional and very courteous. They cleaned up as they went along removing/installing our new windows. The quality of the work is excellent. We have had Custom Security Doors/AAA Windows complete multiple jobs at our home over the past several years and have never been dissatisfied. Our security doors are attractive and secure. We have MANY compliments not only the beauty of them but also the quality of workmanship. Sam and Nuenzo are the best. We will continue to refer friends to Custom Security Doors/AAA Windows. You won't be disappointed.
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April 2016 by Kaye Smith
I would definitely recommend Custom Security Doors. They were very professional and
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April 2016 by Lee McGinnis
We have had the windows of several houses replaced by Custom Security Doors. We have always been very happy with the price, the quality, the customer service, and the installation services. They are the best!
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April 2016 by CUSTOM SECURITY DOORS / AAA CUSTOM WINDOWS
Love my security storm doors! found a good looking style in their showroom. A great company to do business with.
