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September 2023 by Courtney S.
I have en email saying free Covid shots and the pharmacist turned me away when i got there and then hung up on me today. Extremely rude pharmacy. Would not recommend.
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August 2023 by Hal Harris
Is anyone at corporate aware that the pharmacy at this location shuts completely down (with shades drawn) about 1:00? I guess they require a private lunch. I don't know if they do this every day or not, but how inconvenient for your customers. I was there over my lunch half-hour and had to come back after they re-opened. Lucky I was close. Maybe the other workers at this location could go ahead and shut the whole store down for lunch, makes about as much sense. Very disappointed.
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August 2023 by The math professor
Evelyn the cashier was rude when I asked her if she would scan my copay card to get discount on my medications. She said, your meds are already covered. I won't scan your card unless you want to pay more money so....... her body language and intonation was rude. I Don't think she should have said that. She would have kept it clean by saying, Sir or Javier your meds are already covered so we don't need to scan your copay card. Evelyn was rudd, unpolite and not professional at all. I just observed her and kept myself quiet.
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July 2023 by Garrett O.
I just left the pharmacy after being told I wouldn't be able to pick up my medication because the pharmacy was closed. I got in line to pick up my prescription well before 8pm and the pharmacy tech refused to give me my prescriptions even though she had noticed me in line and had said she would be right with me. I am currently on my way to the hospital now to get a nights worth of seizure medicine because of this.
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July 2023 by Scott J.
Guest pharmacist was incompetent, dangerous, and does not practice safely. Reported to CVS management and reported to the Board of Pharmacy. It wasn't even that complicated.
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January 2023 by Jessica N.
I like to go to this, yes it tends to be overpriced but it has whatever you might need in a hurry.
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November 2022 by Aspen W.
0 stars for pharmacist in particular. There are plenty of other locations just make sure you don't use this one! I
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September 2022 by Natasha A.
The photo machines are the WORST!!!! Talk about frustrating! Spent an HOUR!!! And still couldn't get pictures to print!!! Beyond mad and what a waste of time. Just remove the machines if they don't work or print properly.
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June 2022 by D. Sherrice Bradley
CVS are very professional and their customer service was over the top! Let go into detail. I first went to Walmart on Samuel Blvd; check this out. When I dropped off my prescriptions I had 4 of them, I explained to the clerk that I could get the Tylenol over the counter. I then asked if I should remove the Tylenol and she said yes and handed me a pair of scissors and allowed me to separate them. And from there things got really worse. I say there for two hours! Then they told me that I had to go back to the hospital and get the doctor to sign it. But before I left I tried speaking to a cashier and she stated that they close at 2, I arrived at 11:00! So, after going back to the hospital I came back home in tears. Then at 3:40 I received a text that my prescriptions were ready. I called and that's when I found out that it was their lunch break. After leaving CVS this morning I went to Walmart and told them just how I felt about the horrible customer service I was given. The manager told me that they could've taped it back together just like CVS did. I then let them know that I was going to leave the nastiest review that I could. The manager asked me to give them another chance I said no! First time shame on you there won't be a second time and took my prescriptions and walked away.
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February 2022 by Osayuware Eke
Friendly staff.
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January 2022 by Sam B
The worst costumer service I have ever dealt with. They won't tell you if your prescription is out of stock but will continue to tell you to "check back tomorrow we should have it soon" and then have to send you to multiple other locations around the Dallas area because they were never going to get it in stock. It took one call to another location where a pharmacist there was happy to look more into the issue for me and got things solved, but this location does not have employees with the same empathy apparently.
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January 2022 by Dylan R
Pharmacy is excellent here, Kenneth was very helpful with COVID information and vaccine education. Personable and the booster shot was painless!
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November 2021 by Keith J.
This is the worst pharmacy in the DFW area. Maybe the whole state. They dont answer the phone. The pharmacists are incredibly rude. 3 different times now I have gone to pick up a prescription after I received a text saying it was ready, just to find out that they are actually out of stock and that they can't transfer it to a different pharmacy- only my doctor can. Its the Saturday after Thanksgiving, I cant get ahold of my doctor and I desperately need this medicine. If I could give negative stars I would. Stay away at all costs.
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November 2021 by Edwin C.
Valerie was really helpful to me and helped me find just what I wanted and needed and was patient and every time I come in she always greets me with a goodmorning and brightens my mood. She is an outstanding worker. Dallas needs more Val's around! :)
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September 2021 by Claire B.
The pharmacy doesn't answer the phone. I've called them at 3 different time today, waiting on hold for 30 min each time. And still no one has answered.