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December 2023 by P
Do NOT fill your RX’s here…Pharmacy has made multiple mistakes with quantities of critical medicine. Zero accountability
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November 2023 by Destiny L.
Within the last 3 years I've only been to this location twice. only because it's close to my job. first exp the lady thought I was younger than I was & she was racist. I took the age difference as a compliment. Now today there was nobody on the floor. i had to go to the pharmacy along with another customer to tell them to call someone .. it still took too long for them to come. i had to leave without getting what i needed & wasted my work break for nothing .
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November 2023 by Tressa Wynn
Great store manager, excellent security officer and staff … stores definitely improving
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July 2023 by Sunny
This is the worst pharmacy. They never answer the phone and take forever to assist you at the driver thru and inside. It is not a busy location, as there’s never any people in line when I’m there. As a pharmacy technician this is a disgrace.Please do not have your medications filled here.
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January 2023 by Roxio M.
Ugh! Manuel Meza was so disgusted at what today? Don't know but he was so unpleasant and would rather be doing anything else than working at this CVS location-4930 Maple Avenue, Dallas, TX by Parkland Hospital. I went in to return an item and was not happy at all. Just grunts and scoffed the entire time I had to deal with him. I don't understand his attitude and him being the manager. Get another job if you don't like this one.
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August 2022 by Ali N.
Chloe was super friendly and very helpful!! She helped me locate everything I needed and gave such friendly service.
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July 2022 by Mike R.
My experiences at CVS are usually perfectly fine, but had a terrible experience at the Maple St location, and I will never go back there again. I purchased 3 travel items totaling $21, but the items didn't have barcodes. So the clerk scanned a generic "taxable item" product code and sent me on my way. I didn't realize this was a problem until I needed to return the items.When I went to do so, the manager was at the counter and tried to tell me that the items were not in the receipt. I explained that there were no barcodes on the original items. We went back and forth a couple times and he finally agreed to refund my money, but at this point the items were on sale and I ended up getting shorted $5. The whole experience has soured me from this location and I advise you all to steer clear of it!
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July 2022 by Melissa J.
The pharmacy at this cvs is terrible , the pharmacist is rude and nasty I wanted in line 30 minutes and because he was short handed he refused to help me , I water 30 minutes to be bypassed because there were people behind me and I had to many prescriptions to pick up for my sick son! Terrible service
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May 2022 by Jesse Mercer
They have dropped the ball in every way possible with just getting a simple covid test. Its wild how bad these people are at their jobs.
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May 2022 by Denysse Salazar
No Carts nor baskets ? ? ❌?
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May 2022 by Charlie Edwards
never had an issue
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December 2021 by Amani R.
I scheduled a covid test for 3 as I work in a hospital and cannot always predict my schedule but am able to arrive 30 minutes early - I try to call to let them know but it is notoriously difficult. I park and only one employee is working the front and tells me it should be okay I'm here early as he sees me in my scrubs. I go to the drive thru after waiting for 5 minutes as there was a car before me to be told that you cannot arrive early. There was no other car besides me at the time and I state I don't understand why they cannot move it up instead of doing it in the order presented as it is the same number of tests. Like I'll come back to this inefficient and slow location again. Would recommend scheduling with other places than cvs every time as they are more flexible
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October 2021 by Tracy L.
These four stars are truly about my vaccination experience from E2E, and not just the service at this location. I scheduled multiple vaccinations for myself on the CVS website. I am so glad it was easy because some locations only offered one of the vaccinations I needed. The user friendly process gave me the ability to select the location, time and date that worked best for me. As I arrived at the pharmacy, I checked-in and was immediately seen, even though it was over ten minutes before my actual appointment. The healthcare professional was friendly and I really appreciated that she walked me through it all, step-by-step. I hate shots! After getting both shots I was asked to sit in a nearby chair for 15 minutes to ensure no negative reactions. After the 15 minute wait, the healthcare professional gave me a thumbs up and off I went on my merry way. If it would have been a cumbersome process I would have likely given up midway. For this reason, I would recommend using CVS for your vaccination. Fun Fact: I had no idea there were so many types of vaccinations , CVS offers 16 different vaccines.
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August 2021 by Mía L.
PharmD is beyond rude to say the least! Lines inside and out were ridiculously busy. As one of the ladies (Morgan) in the pharmacy tried to help me and get me in as a walk-in for a Covid-Vaccine he rudely interrupted her while she was getting my information to put it in the system and said we are not taking any walk-in's today. Before heading to this location I called to confirm they were taking walk-ins especially since I was unable to schedule an appointment online due to an error glitch the website was having. Thankfully I went up the street on Lemmon and was able to get in. Stay away from this unprofessional place sucks that one person ruins it for all but definitely needs better customer service training or needs to be replaced.
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July 2021 by Jared W.
I've never seen more than 1 person working the pharmacy. This location is busy with walk in traffic and drive thru & they also do covid testing. CVS should staff this pharmacy better. I feel sorry for the employees who work here, they must be under so much stress. Do better, CVS.
