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April 2024 by Lucca
Heavily understaffedAlso they don't honor the "CVS has a policy that gives customers $3 coupons for every expired item they find and bring to the register. This policy is due to a lawsuit CVS faced for carrying expired items on their shelves."I had found many expired items and I got told that they had never heard about it so never ended up getting the coupons.
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January 2024 by farzana malik
12/24/23 pharmacist Kenya # 7419insisted on giving me wrong prescription, levoxthroxine instead of Euthyrox. I have celiac disease and gluten makes me very sick. Pharmacist was rude not educated on celiac disease and indifferent. CVS should have advised me Euthyrox was not in stock and not force an alternate medication without my consent which would have made me very sick.
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November 2023 by Kerry Baldwin
Lack of social skills in the pharmacy.
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October 2023 by Beverly White
I spent over 1 hour standing in line to pick up 2 prescriptions. I was charged $52 for a medication I have taken for years and is 100% covered by insurance. I had to call my insurance who told me it was still 100% covered. I had to stand in line again to get a refund. I was treated rudely. No one apologized for the over an hour I spent in the store. While I was there a woman in her 80s shuffled up with her walker asking for a COVID vaccine. They shooed her away and told her that she had to make an appointment online (which it appeared she could not do). No compassion. No apology for my wait. Unprofessional chitchat among employees. At the end, the pharmacist finally handed me the prescription-- 20 minutes after processing the refund for the overcharge. She had to run it again and confirmed it was FREE (as it always is). I took the medication she handed me and turned to walk away. She said, "Wait! We'll call the police." She had not rung it up. The charge was ZERO. The other people in line looked at me like I was a criminal. The pharmacist snatched the prescription back from me and said she would not give it to me. She called the manager to talk to me, but this person could do nothing. It was a power play on the part of the pharmacist and very embarrassing for me. This is the last straw for me at this place. I am tired of being treated rudely by workers. Everyone has a busy and stressful job. I spent 1 hour and 20 minutes in this store. Will transfer all of my prescriptions and never go back.
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October 2023 by Beverly W.
I spent over 1 hour standing in line to pick up 2 prescriptions. I was charged $52 for a medication I have taken for years and is 100% covered by insurance. I had to call my insurance who told me it was still 100% covered. I had to stand in line again to get a refund. I was treated rudely. No one apologized for the over an hour I spent in the store. While I was there a woman in her 80s shuffled up with her Walker asking for a COVID vaccine. They shooed her away and told her that she had to make an appointment online (which it appeared she could not do). No compassion. No apology for my wait. Unprofessional chitchat among employees. At the end, the pharmacist finally handed me the prescription-- 20 minutes after processed ng the refund for the overcharge. She had to run it again and confirmed it was FREE (as it always is). I took the medication she handed me and turned to walk away. She said, "Wait! We'll call the police." She had not rung it up. The charge was ZERO. The other people in line looked at me like I was a criminal. The pharmacist snatched the prescription back from me and said she would not give it to me. She called the manager to talk to me, but this person could do nothing. It was a power play on the part of the pharmacist and very embarrassing for me. This is the last straw for me at this place. I am tired of being treated rudely by workers. Everyone has a busy and stressful job. I spent 1 hour and 20 minutes in this store. Will transfer all of my prescriptions and never go back.
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September 2023 by Jazz F.
I received a notice that my prescription was ready but when I arrived I was told I would have to wait 30 minutes. I returned later that day but then was told my prescription would not be ready until later in the week. When I asked the pharmacist if they could help me get the prescription another way, she told me she would not help me and shouted at me "You can take a Tylenol." I was just stunned by this and walked away. I have never seen a situation where a pharmacist shouted at and embarrassed someone trying to pick up a prescription. This unprofessional behavior was completely unacceptable.
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December 2022 by Jami Robinson
Great staff, friendly and knowledgeable!
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November 2022 by Ken B.
This is by far the most poorly run pharmacy I have ever been to. Seriously, I don't ever write reviews but avoid this place at all costs. The pharmacists are rude, condescending and could care less about their customers or their well being. They are oblivious to what's going on, confirming approvals and are bothered by the fact they have to fill prescriptions and actually help their customers. I really hope a cvs upper management team member views this and intervenes because this is hands down the worst customer service I've had to experience over the past two weeks trying to get a prescription filled. If you're a person who is reliant on medication- go somewhere else.
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May 2022 by Lynne Darden
Staff is helpful and friendly.
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January 2022 by Martin Russell
Great location. Our pharmacist, Tran, knows us which is great. Shes given us all of our old people vaccinations. Love this store. We were able to do just about everything in the drive thru during the height of the pandemic. When we did need to go in, we waited outside for our flu shots and they called us to come in when they were set up.
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January 2022 by Melissa Elledge
Wonderful
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October 2021 by Michael S.
The pharmacy personnel at this store is generally rude, so I'll probably start using a different drug store ... like Walgreens which is across the street from them.
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May 2021 by kim w.
This is without doubt the most poorly run CVS I have ever been in. I've tried it three times and it's simply a poor experience.
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January 2020 by Amanda Urbieta
Super nice staff, pharmacy is awesome never have an issue!
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December 2019 by Ray F.
I shop at many CVS locations as the chain seems to know when and where I need what they have! As a more personal convenience store, the chain is fantastic! If only they had hot dogs ready, gas and lottery tickets, I'd likely go no where else! This location is one of the rare examples of this chain. I popped in to grab a few items and was disappointed as their shelves seemed bare of the items I usually buy at CVS. not just a few items, but many. In fact, the shelves seemed bare throughout the store. Almost as if they were intentionally keeping these bare. Remodel? Reconfiguration? The staff seemed friendly but didn't comment when I mentioned the empty shelves. It is easy to find, plenty of parking and easy access. Thus I ended up going to another location (2 miles away) who's shelves were full of all I needed!