-
November 2023 by Stephen G.
being that we don't have a walmart this is like the Walmart of downtown. Convience at its best
-
November 2023 by Spencer B.
This place straight up sucks. No subtle way around it. As a Downtown Dallas resident, they rarely have what you need. When they do, it's marked up ridiculously high. And the customer service sucks
-
September 2023 by Curt C.
Big D CVS! This CVS is in the heart of downtown Dallas. For being such an urban location, it's a big store! They've got the whole gamut of stuff you'd need from a pharmacy, plus a scant grocery selection, and lots of drinks. When I went, the checkout guy named Memphis was tops- he asked if he could help me find anything, made sure everything was properly checked out at the self-checkout area, helped me bag everything, and really went above and beyond to make sure that I was well taken care of. Pro tip- CVS is a cheap-o way to get Dallas souvenirs and postcards- this one has a whole section with nothing but Dallas-themed gifts! Swoon! The store isn't exactly the cleanest, but it's open longer hours than the competition, and is so centrally located. This CVS is hard to beat.
-
July 2023 by Shantastic S.
Awful, wish I could give them zero stars. Go support a small business pharmacy that does not constantly make mistakes when it comes to people's medications. Wait times are horrendous in the pharmacy department, their staff seems overwhelmed and make way too many mistakes for me to use them any longer.
-
June 2023 by Taemin Oh
Horrible customer service… the employs just don’t know what they are doing. Told me to wait for passport photo and like 20 min later said they dont have a camera for it. The worst
-
April 2023 by arunima c
I went there to get some photos printed. Everyone was very helpful especially considering I was unfamiliar with the process. One employee named Abel stood out the most. He was wonderfully patient, pleasant and extremely helpful with his service. Thank you.
-
March 2023 by C. D.
Helpful and busy as usual. If someone doesn't know where a product is, they're pretty quick to get the answer. Apart from the stragglers from the street and a few out of towners not accepting "pardon" or "excuse me" as someone tries to reach a product...it was business as usual.
-
November 2022 by Liz W.
This store was able to fulfill a prescription for me from out of state, which was a lifesaver! A few days later, I discovered that I had left my license there. Unfortunately, I discovered this once I had arrived at the airport to return home! I called the store, and Tim from the pharmacy made sure that my license got back to me. Life saved again! I am so grateful to the kindness and the service of the staff at this CVS. Thank you all and have a wonderful Thanksgiving!
-
October 2022 by Matt F.
The staff greets you right when you enter! That is customer service. They had everything I needed and I got in and out.
-
August 2022 by Dani S.
The Ethiopian lady is great everyone else is subpar. Pharmacy is nice and the people at the minute clinic you can tell they're overwhelmed. I'm making an appointment at the kiosk and a guy asks, "what are you here for?" I said I was making an appointment for a biometric screening. He says, "well I can't help you, you need to make an appointment for that". Lol, don't treat your locals like that.
-
April 2022 by Drew M.
We come here a lot and the pharmacy staff is amazing, I left my AirPods at the counter by mistake and got to the gym , realized and ran back and voilet was calling my husband to let him know and had stayed the extra few mins. Thank you violet ur the best.
-
March 2022 by JP D.
Stephanie and Ashley were above and beyond my expectations going in during a busy midweek visit. I found out my insurance plan provided free at-home Covid testing kits, submitted my order, and all supplies were ready to go by the time I arrived. Highlighting again, the staff were incredible and patient. If you need general goods or a prescription, get your act together like these employees.
-
February 2022 by Diana L.
Just embarrassing. We went to this CVS this evening to buy some provisions for the night. The two female attendants were absolutely unprofessional and rude. They ignored us when we attempted to ask a question, openly laughed at and mocked a customer trying to self-pay, and made disparaging comments about another customer all in earshot of everyone present as we stood in line. They are the perfect example of how not to treat your customers.
-
January 2022 by Quinton T.
They never open on time. Whatever the open hours say on the window, add at least an hour. It's 8 am and been waiting here since 7 am (when it's supposed to open).
-
November 2021 by LaNique S.
Ashley always has a great attitude and is very nice. She does her best to move as quickly as possible to fill our prescriptions. Just wish this was a 24 hour pharmacy.