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March 2024 by jetzamany calixto
rude cashiers, don’t come to work if you’re gonna have such of an attitude.
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February 2024 by David Felker
This is a great CVS location. The staff is always friendly and helpful, the store is neat and clean, and the shelves are well stocked and organized. I've been in some bad CVS's before and this isn't one of them. Easy access from either Belt Line or Preston with lots of parking, too
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February 2024 by Carrie Robinson
I am always very pleased with my shopping experiences at CVS. The prices are reasonable and when I use my CVS coupons extra care discounts along with the OTC rewards from my health plan, many times I do not have to spend any out of pocket funds for my purchases. And that is a huge help to my fixed income. CVS is the best!???
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February 2024 by E B
There was no paper in the coupon printer, I advised a worker of such, he looked to be about 16 and fresh off smoking a doobie outside. He put paper in the printer, and my coupons came out, he took them and crumpled them up and threw them away. The coupon printer wouldn’t print any more coupons, I asked him why he threw them away,he said I could go get them out of the trash.
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January 2024 by Jennifer Conner
Easy in and out. The pharmacy tends to get backed up. But I think that's probably normal for any pharmacy.
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January 2024 by Katherine Bui
It is better to go to another pharmacy. The customer service is trash and the wait time for medication is also abysmal. Kroger or Walgreens is a way better alternative.
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January 2024 by Jessika Baker
Least helpful pharmacy in the world. Would give zero stars if possible. If you are forced to use CVS by insurance I’d highly recommend another location. Slow and rude service, and as someone who worked pharmacy for years I don’t say that easily.
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January 2024 by Danny Zheng
I guess I should’ve read the reviews before choosing this store… I only chose it because it was the closest CVS by me. I had ordered custom poster prints online for pick up and they got the order completely wrong…. Gave me matte finishes instead of glossy and even gave me an incorrect duplicate…. Seriously… can’t be that hard to get it right.I’ve called and whoever the front store lady is there needs to be reprimanded or something .. terrible service tells me to hold and doesn’t say anything for 10 minutes.. when I call back she just hangs up immediately.. when I call a third time she immediately says “hold please” and just disappears for over 15 minutes which I eventually hung up on. I guess her game plan is to just make the customer wait until they give up…. Disgusting. This store does not care. Keep away if you want to avoid all the hassle…
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January 2024 by Hunter Guevara
Tried to set up an appointment for a covid test. Website repeatedly failed. Got a message saying I could not set up an appointment because I already had one, giving a date and location. Clueless staff here make me wait almost 30 minutes, then say they can't administer the test.As always, CVS is incompetent, and their employees are worthless morons. Avoid this dumpster of a business if at all possible.
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January 2024 by Kristina D
I need to switch pharmacies. I used to love this pharmacy. About 6 months ago staff changed and ever since this pharmacy has been terrible. I gave it time and tried to be patient but it has not gotten better. One of the young girls training in the pharmacy is rude. They never answer the phone. They are often out of medications and I don’t find out until hours or even days later on the cvs app. I have a baby who often requires meds same day as prescribed and it’s always a whole afternoon of me trying to call, standing in line, dealing with this pharmacy. When they’ve been out of medications and I’ve had them transfer to another cvs store I’ve had much less trouble filling anywhere else nearby.
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December 2023 by S s
Do not shop at this location. The only reason I went here instead of my usual Walgreens is because it’s super close to my apartment. The Black girl that “greets” everyone was super rude and so worried about someone stealing. She literally followed me up and down the aisle. All I came for was flu meds and a cuticle clipper. I went to self check out and my card didn’t go through but apparently the machine I was on was malfunctions quite a bit. Anyway my card finally went through. Awful experience.
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November 2023 by Stephanie Allen
Cvs is just terrible. The pharmacy app/website never works and is inaccurate. The phone system is so messed up you can’t even check status of prescription. You get to the birthdate and it just stops working. Then it starts all over again to get the status. In order to get any information on your RX you have to go in and wait in line. Then the people are rude as if I’m bugging them. No More CVS!! You suck!
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October 2023 by Melissa Walker
I'd give them zero stars if it was an option. Horrible pharmacy staff. The one young guy pharmacist seems to be the only one with any work ethic. He's the only one answering phones and trying to fix the broken gate or wait on people while filling prescriptions. I've been going here for several years and the service was getting worse and worse. If you go through the drive in they are often times testing people for covid. You have no idea why the line isn't moving. If you go inside you are either forced to stand at the pharmacy counter alone while not being acknowledged or you're in a line so deep you just want to give up and go home. Staff won't say hello and they are not nice. I had cancer last year and had to pick up prescriptions often. I've been forced to listen to the pharmacist go over my meds although it wasn't my first rodeo. Sigh. Even when I informed them I knew what I was taking and why and I was WELL AWARE of the side effects...I still had to hear it. I finally switched pharmacies and hope I NEVER have to step foot in that location again!
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October 2023 by Y Ng
BAD BAD SERVICES.. BEWARE.. DO NOT TO GO THIS LOCATION. WAIT FOR YOUR TIME. Now, I know why a lot of customers vote CVS shut down this location. This is my first time to came here at 7:30pm on Oct 2, 2023.They need to train cashier for customer services before let the guy (retail cashier) work. How come he made me waited for 1 hour on the line for check out. He was so rude. He seems does not like to work there at night shift. If you are not happy please do not go to work because you will give the customers nervous and high temperature. I will call CVS Customer service line to put complaining about him. That is why this location got really bad reviews and too much complaint.Again, DO NOT GO TO THIS LOCATION IF you don't want bad mood for your day or get high blood pressure.
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October 2023 by Yen N.
BAD BAD SERVICES.. BEWARE.. DO NOT TO GO THIS LOCATION. WAIT FOR YOUR TIME. Now, I know why a lot of customers vote CVS shut down this location. This is my first time to came here at 7:30pm on Oct 2, 2023.They need to train cashier for customer services before let the guy (retail cashier) work. How come he made me waited for 1 hour on the line for check out. He was so rude. He seems does not like to work there at night shift. If you are not happy please do not go to work because you will give the customers nervous and high temperature. I will call CVS Customer service line to put complaining about him. That is why this location got really bad reviews and too much complaint. Again, DO NOT GO TO THIS LOCATION IF you don't want bad mood for your day or get high blood pressure.
