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September 2023 by Alex
Horribly understaffed. Horribly trained. Don’t go to this pharmacy.
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August 2023 by Steven Cruz
Worker named claira was super helpful, very nice upon arriving I was greeted with a nice welcome and then she asked if I needed help looking for anything in specific to which I did and after finding it she help me check out. Very nice worker and organized store.
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August 2023 by Delane McCoy
Pharmacist was great when I call. Greeted uoon walking in by the cashier and then the pharmacist was great again.
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June 2023 by Veronica Green
A special Thank You! to Mr. Gurjot for being VERY kind, and greeting my son and I with a smile. His greeting made the shopping experience a joyous one.
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April 2023 by Roxanne Rains
They did very well. Kathy was very helpful and the other employee.
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March 2023 by Rosario Garcia
Convenient place to have a CVS will recommend. Get most shopping done here!
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December 2021 by Mildred Hardin
Every time I go into the store Staff Greets me Very knowledge Where everything IsI go at least once a week or sometime twice a weekThe location Preston
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October 2021 by Dirty Randy
It’s 10am at this CVS. My COVID19 appt is at 10am and the pharmacy that was supposed to be open at 9am is still closed. Unacceptable. No communication whatsoever that the pharmacist was a no show. Lady at the checkout has no idea when or if a pharmacist is coming today. Ghetto.
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October 2021 by Michael Hechtner
The pharmacy at this location is terribly understaffed. The lone pharmacist who was working over the lunch hour was unable to fill prescriptions or answer the phone (which rang for 20 minutes straight while I waited) because she was too busy receiving orders and providing vaccines. It's not the fault of the current employees, but management needs to address it. If I ever need something timely I likely won't be coming here, even though it's a convenient location.
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September 2021 by Nick G
Hour and a half hold and finally gave up. You could hear someone pick up and immediately back on hold. Drove up there and then had to wait another hour for my prescription. Service seems to be getting worse at this location.
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May 2021 by Andrey I
Thank you CVS pharmacy stuff for being so helpful and patient with me on my second Covid 19 shot it was so organised and everything went above and beyond my expectations so glad I came to this location check out people were helpful as well ! Get vaccinated y’all and stop using all kinds of silly excuses not to! Time to heal and make sure we are all safe and sound !
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April 2020 by # Wanderfulsam
I had the most ridiculous and disheartening experience at a CVS I’ve been going to weekly since November. I work in Preston Center and stop in to buy mint for our host stand. I take my bag with me because it has my cloths for work in it and my wallet. I shouldn’t have to explain why I have a purse on me, but in the case I guess I should. Never have I been YELLED at to leave my purse at the front when I walked in that store. I wasn’t even 10 steps through when one of your store managers (ALEXIS) came running around the corner demanding that I do so. I turned and asked her why a lady had her large black purse in tow. After fumbling to come up with an explanation I was told, “we already spoke about her situation since I wasn’t at the door when she came in”. I don’t know what that means or how that applies to me, but I don’t trust strangers with my bag and I don’t steal. I proceeded to go to buy my mints and she yelled that if I wasn’t going to listen she’d have to follow me around the store. And that’s exactly what she did. Followed me to the mints and back to the register. Is this how CVS treats their CUSTOMERS? Like thieves? Is this the training you provide your management team. To humiliate and harass the people that come in to spend their money in your establishments? If someone could reach out to me on this matter, that would be greatly appreciated. I have NEVER been asked to leave my bag at the front of a store in my life. Do you have liability insurance if someone were to steal from me? This incident occurred July 1, 2019 at the Preston Center Complex on Westchester in Dallas, TX
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April 2020 by Landon Greene
I love the women at the pharmacy they have helped me for years and are constantly being pulled in many directions but always find time to answer any questions I have
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October 2019 by Lisa R.
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July 2019 by Olivia
Very poor costumer service. If you have to go, avoid ALEXIS (for what I see this is not her first bad review) .. She doesn't know how to provide good costumer service.
