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May 2021 by Joseph Kellum
Experience was relatively seamless. Only reason for not giving five stars is the fact that this parking lot is incredibly small and very difficult to Park trailer in a way I could be confident wouldn't lead to additional charges.
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April 2021 by Shelby Locklear
Everything was okay until the extra 100+ miles they charged me, when moving across downtown Dallas. This was the 2nd billing discrepancy I had to contact them about. I’ve spent more time trying to get the bill corrected than I had the truck. Regional manager is super rude and has no customer service skills. Said they hold their customers responsible even though I have photos of my mileage as evidence. Just do yourself a favor and use a different truck rental since it’s obviously a regional problem.
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April 2021 by Patricia Rangel
Great customer service
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March 2021 by Roberto Hernandez
Excellent service and friendly, attentive to customer needs and changing schedules. Highly recommended!
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March 2021 by Valorie McKinney
Great customer service, very respectful and helped me with urgency, would recommend
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March 2021 by Johnne Leake
Fabian is the best person you will ever meet at this location ASK FOR FABIAN!!!!!!!!
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January 2021 by Howard Hamilton
At first we had a little trouble locating this u-haul. It is right next to a family restaurant. One thing U- Haul does not tell you when you set up the reservation on the app, is you must go inside for pickups and cargo vans. The gentleman that helped us was professional, knowledgeable and very friendly. He had us on our way in no time at all.
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December 2020 by Tisha V
Quick and easy pickup and drop off. Parking is a little tight,but overall experience was good.
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July 2020 by Fabian Sewell
Cars &Trucks get clean and satisfied customers with UHAUL. GOING FROM NY YO MAIME AND ALL THE WAY TO SPAIN.!
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December 2019 by Megan Jane
DO NOT RENT FROM HERE. WORST CUSTOMER EXPERIENCE OF MY LIFE. And I’ve rented from Uhaul at least 10 times in the last 10 years and it has never been an issue. First, they wanted 3 additional phone numbers, then photos of ID (which is standard), then a photo of ME, on a cell phone, to “prove it was me that picked it up” then refused service and cancelled the contract when I said it was inappropriate and creepy that they were taking a photo of me, a woman, on a random iPhone. Oh. And the man who rented before me did NOT have to provide ANY of this, besides the photo of his ID. This dirty, disgusting place obviously owned and operated by the most incompetent people who have no clue what boundaries are should be shut down.
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October 2019 by Joceys Mama
Uhual was close when I arrived even though it said it was open. When I called they said they were on their way waited 10mins then when someone finally showed they wanted me to wait another 15mins because they were working on a car!
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August 2019 by Shirley Jones
All my rental needs were met on walk in.
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July 2019 by Caroline Tristan
Amazing customer service and the work speaks for itself. I am extremely satisfied with Smith's work, my car looks cleaner than the day I drove away from the dealer. I'll be back in a few months.
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June 2019 by HDgaming Vids
Very helpful and easy to work with! Couldn’t have had a better experience. Thank you Jordan for your wonderful service.
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June 2019 by Jay Pritcher
Best experience with U-Haul I've ever had! Above and beyond customer service and great equipment. I wish all my business dealings could go this smoothly - I unconditionally recommend Dallas Auto Detail for your U-Haul needs
