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September 2022 by Katie Collins
Easy to use
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May 2021 by Jake B
I second everything that the other five-star reviews have mentioned. You will find a level of customer service here that goes above and beyond. It is truly a "boutique" self-storage option - pretty special. I've worked with several storage facilities over the years, this is one that helped our small business get back on our feet, thank you Ed and Dan.
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December 2019 by alan h.
yup, this place is the real deal. ed the owner is a helpful as he can be, flexible, professional and genuinely nice guy. can't recommend this place enough and glad i got my space.
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April 2019 by James Scott
Very well secured. Friendly customer service. Easy 24 hour access. Reasonable prices. Only critique is that it could be a little more well lit at night to make getting around a little easier.
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April 2019 by clark griswold
Love this place and the owner is super cool. I would hate to have to use any other storage place.
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April 2019 by eugenia Vargas
Ed the caretaker of this fine facility is nothing short of an angelic hero. We love this place. Really good rates too.
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January 2019 by Just Me
Jeff Hunter and Dakota, etc keep the bootie and treasure chest, arrrgh matie.
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April 2017 by Steve Segovia
The place is very secure and clean. The owner lives on site and always willing to help or just be there if you have any questions.
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April 2016 by Steve Laurel
Great facility for your extra stuff. Very secure design. Ed the owner lives onsite so you never have to worry.
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July 2012 by Kaia V.
This place is GREAT! I needed a place to stash the contents of my apartment for a few days before getting the keys to my new place. The owner was super sweet and let me rent for a few days at a prorated daily rate. It's gated, and super safe inside. The storage units are clean, and I didn't see any rats in mine or running around anywhere in there. All the units are on the ground level, so you just pull right up to it and unload. 24 hour access by code. If you need a storage unit, this place is where to go. Don't bother messing with Public Storage or the like. Support a local business!
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February 2010 by Ty D.
Self storage is always a royal pain: locations typically aren't convenient, it's often impossible to park a large truck on the premises, and then, you're always wondering whether your items are safe from theft and protected as much as possible from the elements. Further, most places stack their contracts against you, making it a hassle to terminate your agreement once the need for storage ends. In short, it's almost impossible to go through a storage term without some degree of inconvenience. Deep Ellum Storage, however, sets a new mark in what a storage center should be. It has a convenient downtown location, its design allows you to bring even a large truck directly up to your unit (no need to push carts down hallways or into elevators), and the place is across the street from the police department. But beyond location and design, Deep Ellum Storage's biggest asset is its owner, Ed, who couldn't have been nicer to my wife and me. His prices are fair and flexible, he runs a tight ship, and his business is b.s. free. After a year of storing the contents of my home in one of the units, I went to Ed to close out my contract, expecting that I would have to go get some document notarized and signed in blood in order to be able to exit the agreement in 30-60 days. Ed, however, told me that he had taken care of everything, and that he hoped to see us again soon. Who else in his business does that? I couldn't have asked for a better storage experience, and highly recommend Deep Ellum Storage.
