Dr. Martens NorthPark is highly praised for its friendly and helpful staff. Customers often mention staff members like Nick, Danny, Christian, and Jasmine, who are described as knowledgeable, enthusiastic, and personable. The team provides great assistance with shoe sizing, product information, and styling advice, making shopping a positive experience. Many reviewers appreciate the upbeat and fun atmosphere of the store, which stands out compared to other locations. Visitors feel confident in the staff’s expertise and enjoy their interactions, often leaving with a good impression and plans to return. Overall, the store offers excellent customer service, a welcoming environment, and helpful staff who are eager to assist with finding the right shoes.
Was there about a week ago purchasing a cheetah print bag for my girlfriend. The two guys working there were both MASSIVE help. Even gave me other ideas to what to go with the purse for girlfriend. Can’t thank y’all enough! She loves the bag.
January 2026
I got my first Dr.Martins and i’m so glad i went to this specific store because the service was top tier 🙌🏾
November 2025
Maddie was amazing she awesome and awesome energy. She helped get my first pair of boots. Made my purchase comfortable 10/10 to maddie
