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March 2022 by Blue H.
Park Lane location has great inventory and people. On 3/20/2022, James was very friendly and helpful as well as the female manager on duty.
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January 2022 by Jessie C.
I've never had a worse experience at a retail store. The woman behind the counter was incredibly rude and got an attitude with me. She was upset because I didn't fold my returns. She lectured me telling me they have to resell these item and I needed to fold them before coming in to return them. I told her they weren't damaged, they're still fit to resell. Then she was upset that one of the shirts was inside out. She held it up and said "inside out?" With an attitude. She was a blonde, heavy set woman with her nails done with hot pink tips. I only describe her because she didn't have a name tag on. However she told me her name was Kimberly and that she was the store manager. I spent $1,000 online, I'm honestly considering returning the entire order. There are plenty of other outdoor retailers with Awesome customer service. The best part is I had planned on staying to shop after my returns, I have a ski trip and some hiking trips coming up this year and was ready to gear up for me and my boyfriend. But after my experience with Kimberly I wasn't sticking around. I'll never step foot into this location again. It honestly makes me feel bad for the people that have to work for her if she is a manager. I wouldn't be surprised if she has high attrition. Headed to REI today, haha.
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July 2021 by Erica Harbor
Boring selection
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April 2021 by Closerto2020 Books
Great place. Knowledgeable and helpful staff are always contribute to a pleasant shopping experience.
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March 2021 by Katie B.
Lady that works here is extremely rude. Told me to leave if I wasn't going to buy anything because she loses a sale every time the door opens... wow. You didn't just lose a sale, you lost a customer. Shoppers beware!
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January 2021 by Jesse Vanston
got a good sale going right now .
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November 2020 by Allison F.
The store manager (Chris) I think that goes back and forth between stores is AWESOME! So friendly and nice! Went above and beyond to help me find a beanie!
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February 2020 by Lynn p Coomer
I just like nice people & places. Plain and simple.
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December 2019 by Raul Castillo
Great clothes...poor customer service. Stay away from tattoo lady.
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December 2019 by Javed Akhter
Good customer service. Specially kim.
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November 2019 by Jim Adams
Very nice store, high quality products, friendly staff
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October 2019 by Summer D.
L O V E this location of Eddie Bauer. Great quality products and even better people !!
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August 2019 by Huma Khan
Friendly helpful service and lots of casual choices for our trip when we needed to pack light.
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June 2019 by Betsy Naylor
Shah the manager was extremely helpful.
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May 2019 by Benjamin Christy
The best Service in DFW
