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February 2024 by Iris DeSoto
Literally nuked my bagel so it’s so hard and rubbery I can’t even eat it. What a joke. Tip; you don’t nuke bread bc it becomes like rubber you can even bite into.
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February 2024 by Guadalupe Quintero
Very bad customer service and very expensive for the low quality of food…, $18 for a cheese and egg breakfast bagel and coffee.
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February 2024 by Philip Valary
These people never wash their hands. The girl came back from eating and wiping her mouth. She proceeds to start making food and so I watch her. She gets a Gen X attitude and says “why you watching me?” I said “because you don’t wash your hands” and immediately cops an attitude. Then the manager comes to me and starts questioning me and I explain to her the reason. No apology, no desire to make a different one or solve the problem. Don’t go here, sanitation is horrible. In addition they have a board that shows “customers stupid questions” all in all well below average.Wash your hands.
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February 2024 by ramandeep singh
Only go here if you wants to miss your flight. They keep taking the order but don’t have enough manpower to deliver on time. See in the picture, all the people here waiting for bagel for more than 15
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November 2023 by D GKZ
Terrible service. The cooks/assemblers spent more time chatting with each other than putting together orders.TRAINING EINSTEIN, TRAINING!
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August 2023 by Laurie Goff
Got in line to order around 6:20pm, plenty of bagels left. Waited in line just to get to the register and was then told that i could return at 7 pm and that the customer they took in front of me was the last for now. I have a flight to catch and politely explain i just wanted to order one bagel, which was right there inside the glass. Still turned away. No, i cant come back as 7, im to be on a plane, this is an airport.It was a younger girl and this felt very personal, and unprofessional. She took one look at my grandma and I and decided to not serve us, this is how it came across. Very disappointed. & to be clear, this is the first review i have ever done. -1 star if possible.
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August 2023 by Andrew Wynkoop
They have been out of egg all 3 times I have visited. Waited 10 minutes for drip coffee after the two employees both thought the other was going to make it. Gave 2 stars instead of 1 because worker apologized and resolved the issue, albeit after 10mins.
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August 2023 by Harry Dallas
HORRIBLE and RUDE customer service. STALE bagels. DISGUSTING coffee. Wrong orders. AVOID the Einsteins at terminal E at all costs.
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August 2023 by John Jenkins
“Bagels” are super dense store bought ones. When you go to the grocery store and buy the pack of bagels in the bread isle? That’s the kind of “bagel” I’m talking about.
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July 2023 by Jorge Palomino
Hey guys. I get it. You work hourly and you don’t care. But man it shows. You have the wrong order to someone. They obviously handled it and saw it wasn’t what they ordered. Then you take it back. Take bacon off and put in a box instead of a bag and hand it to me? Less than ideal customer service.
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July 2023 by Amy A
Huge Einstein fan here and I will never stop at dfw terminal E again , awful service , they can throw your cold bagel in a bag with a tiny bit of cream cheese and then ask you to wait again in line to get it right because they know you cant/wont . Scam
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July 2023 by Ava Haghnaji
I got an everything bagel here and it was extremely stale and tasted awful. The customer service was also practically non existent.
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June 2023 by Shreveport Bossier Reviews
Good bagel, the All Nighter
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April 2023 by Tailor Mészáros
I'm seeing many negative reviews from this place, but I grabbed a bagel here for breakfast before a super long travel day and the bagel ended up being the highlight of my day. Maybe because I was there very early I had a better experience I'm not sure.It was good and very cheesy, my friend got a coffee and said it was good as well. I would go back for sure
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April 2023 by Michael Price
The turkey bacon sandwich was delicious and service was fast
