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June 2021 by Tommy Brodie
Painfully slow. Can’t come here before work because I’ll never make it on time.
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June 2021 by C Seider
Staff is barely friendly. It's messy behind the service counter. Bagels taste awesome though. Inventory of bagels are quite low around 1030am... Guess I have to come earlier.
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June 2021 by Audris Garza
Terrible experience here! Was excited to come and get some bagels to take home, I ordered the half dozen box, I wanted all plain but the guy helping me said they only had 3 left which I said was fine and chose chocolate. We waited for over 15 minutes and everyone who ordered after us go their orders. I then asked one of the guys what was going on with my order and it like they completely skipped us and forgot about our order. The manager was rude and as we were waiting a guys order was ready and he couldn’t hear her calling him so after she gave him his order she gestured throwing his order at him. Got my refund and left. Never going back to this location again! The staff needs to do better!
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June 2021 by Anonymous D.
Its really sad to see how downhill this location is lately. Don't get me wrong, the bagels are awesome the coffee still the same. But the cleanliness of the store is -10. The ice machine wasn't full and many of the soda the selections didn't work. The diet Coke dispenser was broken and when I told the guy that they were out of ice he did give me some ice which was very nice but I never saw him go to fill it up. So I walked out with an awesome Santa Fe and a cup of ice that I paid for without a soda in it. Enter at your own risk.
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May 2021 by Samantha Munoz
Just had an awful experience at this location. The woman making coffee was very slow and rude. I ordered a small iced latte and it is literally just milk in a cup with ice. I have never had such a bad experience. In addition, my friend ordered a latte with vanilla and she did not add it. When my friend went to tell her she was rude and said my friend had to pay an additional $0.80 even though she has already paid. She then refused to add the vanilla and proceeded my make my friend the pour the vanilla in herself. I would not recommend.
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May 2021 by Morgan Kunz
Probably one of the worst Einstein bros I’ve been to. My bagel was burned, barely any smear. The workers were very nice however and quick, just wish I had gotten what I paid for.
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May 2021 by jessica galla
The staff was definitely not excited about their choice of employment. The cashier had some snarky remarks and after I ordered the avocado toast her and her coworkers went on about how much they didn't like the avocado toast and how "off" it tasted. We were excited to find Einstein in TX because we don't have any where we live, but that was a terrible experience.
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May 2021 by Seamus1965 S.
Asked about their process and was told they steam proof their bagels because boiling them would take too long. Well then its not a bagel it's baked bread in the shape of a donut! The smear was negligible.
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April 2021 by Kay-Lee Tharp
I went at about 12pm and it was not busy but I could tell there had been a crowd prior to my entrance. There was a new hire working the cash register and couldn't hear what I was saying very well (mask and kitchen noises) but did his best to serve me. He was great and I can tell his miss-steps during the order process were lack of skill not lack of competence. They ended up not having the bagels I wanted but the manager worked with me to make sure I got what I was due. All in all can't wait to go back
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April 2021 by francheska porter
I ordered my food spent $11 which is not difficult. But 4 people who came after me got their food first. They made the 2 black people wait.They have no chairs for people waiting. She did bring it to the car.Revised: When I got home I started to eat my bagel, something was a miss. It looked like they had put cream cheese on my bagel which I didn't ask for but I was like oh well. This lady got mad at me and put a stick of butter on my bagel it was so thick it looked like cream cheese. I expect more! This is crazy.
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April 2021 by Jennifer Forney
We didn’t realize the store was closing soon when we arrived but the manager was very rude when I asked if we ordered were the blueberry bagels the only option. She spent 5 minutes explaining how they close in like 20 minutes and had already made bagels twice today. I had to look at the menu again because everything was bagels but uhm ok. My bf decided against anything and I ordered the turkey egg and cheddar on the last French toast bagel left. Let’s just say it was definitely closing time and this bagel must have come from the first batch they baked today and the sausage was still cold. Thanks for a wonderful first experience I will definitely think twice before visiting even another location.
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April 2021 by Pamela Perkins
Great food and service always hot and fresh bagels
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April 2021 by Luis Ramirez
Amazing place! Great lox. Coffee, fresh orange juice.
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April 2021 by Jessica Marie Rizzi
Horrible customer service. Long line. Cashier was very rude. Not planning to come back.
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March 2021 by Michelle Olaleye
Great service great food great price
