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February 2024 by Julie Ann
It was a surprise knowing that there was a Nice appliance store so close to me. Jeremy was a tremendous help and the selection was outstanding when I needed to purchase a double oven. I will absolutely be a customer for the next appliance that I need. Great service from Jeremy and the installer, Johnny. He was courteous and knowledgeable.
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February 2024 by Todd Pula
My wife and I had a great experience working with Jeremy. He helped us get the Wolf kitchen remodel we wanted. Zero pressure or hassles.
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February 2024 by Laura Pula
Awesome service!!!
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February 2024 by Kunjar Bhaduri
We bought and paid for a dishwasher at store from Eddy McBroom as the sales rep back in December-2023. The ETA given to us at the point of sale was 7-10 business days. During the second week in January, we contacted the store to ask about the delivery and were routed to Roshwanda as their delivery coordinator and customer service. She was unable to provide a date for delivery but called back the next day let us know that the appliance was expected to be there that day. When we went to pick it up, we learnt that the appliance had not arrived with no further information on the ETA. We kept calling and emailing everyone at the store including the manager Corey Trent. All of the folks at the store including those named above avoided answering our calls and emails. After several attempts to contact them, we were able to get hold of Eddy and asked him to cancel the order which he promptly agreed to and sent us an email saying a refund had been requested. We waited for another 8 business days but no refund showed up leading to another follow up today. Eddy finally issued the refund after this follow up and pretended as if his “accounting shows that a refund has been issued”.I would NEVER recommend Elite Appliance to a friend. Their behavior and attitude is unacceptable for a store of their repute. I don’t understand how they can maintain the rating they do on Google! Are those fake reviews?
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February 2024 by Hatch KD
If you are looking for a more personal and direct consultation about your new or updating kitchen project, stop by Elite Appliances.The no pressure need to buy that minute allows you to seek just the right work of art for the show piece in your kitchen. Whether it's the fridge, double above and below ovens, the comb oven and microwave, or the two-tone range. These guys have it.Elite Appliances has multiple kitchen staging areas to give you great ideas. Be sure to be on the lookout for their custom cabinetry and islands.Good luck and enjoy.
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February 2024 by Avital Tsaroya
Great products and pleasant customer service.
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January 2024 by Celeste H
Friendly service, lots of excellent brands. So glad I found them. They were very easy to work with.
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January 2024 by Lisa Holmes
Jeff was extremely knowledgeable and really listened our needs. Walked away with an excellent appliance package.
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January 2024 by Lisa Torpy
You all need to see their showroom it is gorgeous !!!!! Absolutely a great company !
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December 2023 by Dipesh Mehta
Much bigger showroom than we thought it might be. Clean layout. Carried a lot of the luxury brands we were interested in. Super Knowledgeable staff - Jeremy helped us out. Great experience!!
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November 2023 by Michele Waldman
Loved the product and excellent customer service, from ordering thru delivery and finding local installer.
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October 2023 by Tracy Bradley
We had the best experience! We have been several places and Jeremy was so knowledgeable and friendly. He listened and gave us wonderful service!
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September 2023 by W. D.
Great staff and pricing. Beautiful showroom with everything imaginable. Thanks for the help!
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September 2023 by Paul Singh
Do not use this company. I have had a nightmare experience with my kitchen install. The last straw is that our range hood fell out of the wall and we are getting the run around with sub-contractors to get this resolved. We put deposits down in May 2022. Demo started on Feb 2023. It's now September 2023 and our kitchen is still not complete. Please finish the job with existing customers and support them after the sale is made.We had contracted with their partner Redstone for the design and went along with the recommended appliance partner. I should have read the various 1 star reviews and taken those more seriously. Stay away for the sake of your sanity.
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September 2023 by Raymond Perry
We went into Elite Appliance off Alpha to educate ourselves about a particular brand, because we are 1 year out from needing to purchase due to building a home. Even with that knowledge, Jordan took about 1 hour explaining all the details of various appliances to us, from the low end to the hi end, for several types of appliances (Ranges, cook tops, refrigerator) so that we could make an educated decision in the future.We really appreciated the knowledge and attention Jordan provided us and when it come times to purchase, we will be back.Thank you Jordan !!!