Ellumnet, a local internet service provider in the Deep Ellum area, has consistently received positive reviews from its customers. According to the feedback, the company offers great service and friendly staff, with the manager Tim taking the time to personally assist a customer on a weekend. The 1GB fiber network is praised for its exceptional speed and reliability, even in older buildings where good internet can be a challenge. Customers appreciate Ellumnet's quick and responsive customer support, with the ability to reach agents by text during business hours. The company is known for its transparency, flexibility, and helpful approach, with Mackenzie providing excellent service to one customer over the years. While a few customers have experienced occasional issues with internet speed and packet loss, the overall consensus is that Ellumnet provides an excellent service at reasonable prices, often outperforming larger providers like AT&T and Spectrum. Many customers have recommended Ellumnet, stating that it is an "awesome local company" and that switching to their service has been a game-changer.
Wonderful team, wonderful service if I can take them to California to be my provider I would
November 2023
I had an amazing experience with EllumNet. It’s high quality fiber with the customer service and price of a small local business. I’m just sad it’s not available in my new apartment/neighborhood!
September 2023
I love working with Ellumnet! They provided quick service when I moved into my apartment 3 years ago. They’re super easy to reach by text and and incredibly responsive!
