-
November 2025 by Josh Motus
Wonderful team, wonderful service if I can take them to California to be my provider I would
-
September 2025 by Garrett Luskey
Unbeatable ISP
-
August 2025 by E. Warford
Overall, great service and friendly staff. Tim, who manages support and trouble shooting helped take time out of his Saturday to fix my modem so I had connection on the weekend.
From my experience, the service is quite great! I have had a few moments though where my internet speed and packet loss weren't running they way they were supposed to be during important work hours.
I do recommend for anyone who lives in the Deep Ellum area though! My 4 stars is simply my experience alone. And there are plentiful happy customers. And they have very reasonable prices for internet.
-
February 2024 by Kayla Oudthone
Prices and customer service are amazing.
The biggest thing is having internet for business and work from home. We constantly have outages in my area. Three or four times a month. They are prompt about telling us there’s an outage but when you have meetings all day and clients coming in it’s a huge inconvenience. It’s also hugely important to have our security cameras running as well. There was an outage all night and we missed footage we actually needed. I read the reviews and everyone seems happy and I was too when I first signed up but now I’m constantly frustrated. Could be the Deep Ellum area but I wish something would get solved.
-
December 2023 by Eric Rosenstock
Absolutely the best ISP. How many times have you been pissed with ATT or Spectrum and sat there listening to elevator music for 20 minutes only to finally get some outsourced support on the phone. Stop the madness and switch to an awesome local company. We’ve used them for our business in Deep Ellum for 10 years now and they are amazing.
-
November 2023 by Payton Holderman
My wife and I have been with EllumNet for just about a year now and we have nothing but positive things to say about the company. Need customer support? They’ve got you — quick. Need updates about outages? They are in your inbox. The fiber 1G network is truly phenomenal— quickest around for the money. We live in a really old building downtown so good internet can be a struggle, EllumNet has changed the game and is making the big names shake in their boots and wonder how they are able to provide such a good service for such a good price. AT&T take notes!!Anyway, do yourself a favor and switch today, you will not regret it.
-
November 2023 by Emma Roberts
I had an amazing experience with EllumNet. It’s high quality fiber with the customer service and price of a small local business. I’m just sad it’s not available in my new apartment/neighborhood!
-
September 2023 by Mohammed Sardar
I love working with Ellumnet! They provided quick service when I moved into my apartment 3 years ago. They’re super easy to reach by text and and incredibly responsive!
-
September 2023 by Joe Kleiman
EllumNet always takes great care of me. Prices are comparable to or better than ATT/Spectrum AND they are transparent, flexible, and HELPFUL anytime I have a question or problem. Being able to text an agent anytime (during business hours) is great, and Mackenzie has taken great care of me the last few years. I can't recommend EllumNet enough.
-
September 2023 by Patricia Green
I reside in downtown Dallas Texas and they advertise that they provide service here,but they do not! False advertising
-
September 2023 by Ardi
Amazing. It’s literally so fast you actually get 1GB/S speed if you’re hard-wired. The service people were so cool and they educated me a lot about the business and the industry. The pricing is amazing and overall this service is like 20x better than those large internet provider monopolies.
-
September 2023 by Court Court
Great service
-
September 2023 by Amin Gharehyakheh
It is a local and amazing internet provider. :)
They uses newest technologies and equipments, and it is a budget friendly choice. They are providing 5X more internet speed cheaper than my previous internet provider.
-
September 2023 by temi Tems
I love everything about this internet company. I’ve been with them for over 3 years now I’ve never had a problem watsoever service has been great no issues even during severe thunderstorm. Great customer service makenzie Is one in a million. Highly recommend
-
September 2023 by Arch by Suki
5 Reason’s we Love Ellumnet ?
Ellum! DeepEllum local business !
High speed internet !!
Competitive price !!!
Very responsive !!!!
Hats off to customer service !!!
