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August 2023 by Ashley Papa
Absolutely amazing experience. I am a physician and would highly recommend them! The facility is beautiful, the staff is welcoming and attentive and the doctor was amazing. They took care of my daughter quickly and treated us as though we were family. We will definitely use them in the future for all our ER issues!
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August 2023 by Keith Traywick
Great staff, fast, friendly and efficient. I hope I don’t have to go back but if I need an ER I’ll go there first.
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August 2023 by Olivia Mullins
Dr. Delk, McKenzie, and the rest of the staff were welcoming and very helpful this evening! They explained everything and put me at ease. Beautiful, clean ER with top notch staff!
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July 2023 by Tom's Voice
The staff is amazing and the Doctor was so informative. Judy up front is the sweetest thing and my nurses made me feel really at ease even though I was in tremendous amounts of pain. They really care about people
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June 2023 by Robert
My child fell biking and we thought she might have broken a bone. Got x rays and it was in fact a fracture. Dr. Rubin and his team of nurses were kind to my child and put a splint on so that we could get a hard cast a few days later. No wait.**** update: the disc with the x rays they gave me to give to the ortho was blank. Rats
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April 2023 by Craig Harper
Great experience- fast, friendly, professional, and knowledgeable
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March 2023 by Alyssa Scott
This was such an amazing visit! I'm specifically shouting out Ms.Judy & Ms.Brendy. The staff was so personable and we hardly waited. They were upfront with us about our copay and educated us as they treated us. Coming here was an amazing decision and I can't thank them enough for their honesty & hospitality (they have snacks)
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January 2023 by Lauren Hoffman
I cannot say enough good things about the staff and facilities! I highly recommend this ER. I brought my 11 month old in for respiratory distress. We were seen in a room in minutes and he received treatments right away. The nurse and doctor were incredible. The physician was thorough, kind, skilled, and reassuring. The nurse was clearly a veteran and was the perfect person to attend to our scared 11 month old (and parents). We are now safely home and I am so grateful for the care we received. Not to mention, the facilities were beyond comfortable. There were an abundance of snacks and drinks and even a Roku in every room! We were in and out in an hour but I would’ve felt right at home if we had to stay longer.
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December 2022 by Simone Neuwelt
They got us seen immediately, everyone there was incredibly kind and helpful. Doctor was great! We were seen and out the door in less than an hour. A+ five stars!! Excellent!
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May 2022 by Breanne Roseman
From the time I walked in the door I had a pleasant and comfortable experience with ER of Texas. I had an overnight stay and the staff went above and beyond to give me an amazing experience, even treating me to dinner. I almost didn’t want to leave hahaha! Thank you ER of Texas for treating me and getting me back to good health! Highly recommend!
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March 2022 by Nael Rodriguez
We live in the neighborhood and recently visited with my son. He was well taken care for. He was running a 103 temp and they immediately saw him . Within a couple hours my son was feel better and looked better. The Dr on duty was thoughtful attentive and the nurse was kind and friendly. We will definitely be back for this level of care and service.
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March 2022 by C S
I have nothing but praise for the staff and care here. The doc who took care of me said he and his partners came here specifically from DFWs big hospitals to provide the kind of attention and time to patients that he's always wanted. He said he has always been told at the hospital to "move the meat." Can you imagine that that's how you are viewed by a hospital ER?! Now imagine coming to get emergency care (always scary!) from a calm, comforting, caring environment and a doctor who really and truly cares about communicating and making sure that you understand what is happening and actually wants to spend the time to make sure you feel better and see your care to completion. I stayed overnight until my condition improved - and the doctor spend a couple hours at my bedside, always checking on me to make sure I was ok. They even called to check on me the next day! The last time I was overnight at a hospital I saw the doc for 2 minutes and he never looked in on me again. Complete opposite. On the back end they walked me through the billing process and a human was always available to answer my questions. The process didn't cost me anything more just because I didn't go to a big hospital but in retrospect, man, WORTH so much more to me now! I will always come back here.
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February 2022 by Brittney Grimes
This clinic is fantastic! It’s very clean and inviting when you walk in and they even offer an array of snacks and drinks to make you comfortable. The receptionist greeted me with kindness and the doctor took me back right away. I felt at ease instantly as they listened carefully to my concerns. The attention to detail and bedside manner from the doctors and nurses is exceptional. They put my toddler daughter at ease which is not easy to do. We love the staff and feel very cared for here! This is our forever ER clinic as they made us feel right at home.
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January 2022 by Rachel Ann Levy
So, I will say that my experience was primarily good. I did have issues with 1 staff member. I like to give people the benefit of the doubt so maybe he was having a bad day or something, maybe something was going wrong for him but... this was a nurse and 1) he was very apparently disappointed when I tested negative for covid? He gave a whole thing about how maybe I only tested negative because the viral load wasn't high enough, etc. 2) he downplayed the doctor's concerns which resulted in poor advice to us which he then misled the doctor with!! One of my levels in my blood test was high, but I wasn't aware of how it was potentially life threatening high. When my fiance and I asked the nurse about it he told us he didn't see any reason for us to stay really. I have a diabetic cat who needs insulin so I thought about leaving. We can hear outside the door to the room and could hear him telling the doc we didn't want to stay and were trying to leave, completely leaving out we asked for his thoughts and advice on it! It was pretty insulting, and frustrating. He also managed to bruise my arm intensely nowhere near the place he poked me somehow... the rest of the staff was amazing, and like I said maybe this guy just wasn't having a good day but it was pretty disheartening to feel like a staff member didn't care at all and was even disappointed that I *didnt* have covid...
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November 2021 by J Smith
WARNING!!!!! DON'T GO HERE. $10K BILL to insurance! Same people who previously took advantage of SMU kids and this community. Did a search and these guys were partners with the prior ER when it was taken over a couple of years ago. Just a name change so they can say 'new management.'