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August 2025 by Barbara Lucas Mas
I would have to agree that customer service during the shopping phase is fantastic. The team assists you choose the perfect style and are very patient. Having said this, the challenges come when you have used your bathing suit for a while and then one of the gold fixtures become rusty and it makes it impossible to wear again (since it looks like you bought it from Temu or Shein). The problem is, you spent $139+ tax and then you are told by the store manager to contact the customer service phone or the manufacturer directly, after seeing the product you bought at their store is defective. High praise to the store employee for keeping a straight face while they say you need to solve your own problem. I did love the shopping experience but can’t say i will be back ever after learning they don’t protect their clients from defective merchandise. I expect great customer service throughout my relationship with a brand and some accountability for the products they sell. You have been warned.
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July 2025 by Tina Thompson
I have shopped in the store twice in the last 60 days and both times Britney has helped me and she is amazing. This young lady knows her stuff and is honest and truthful about sizing and what looks good on someone and she’s not trying to sell you something. I highly recommend the store and asking and working with Brittany.
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July 2025 by Kelsey O'Meara
Such a great shopping experience! Rae was wonderful; she was incredibly helpful! I was greeted immediately upon entering the store. Rae checked on me frequently and guided me when I was unsure what style/ cut would work best for me. She even taught my husband a new way to tie my bikini tops to help me style the suit and feel more secure and confident. I would highly recommend visiting this EBW and working with Rae!
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May 2025 by Lucy Lu
By far the best EBW in Dallas. I felt so comfortable and confident shopping. I was struggling to find the perfect cover up and a sweet lady name Jenny guided me towards the perfect piece.
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April 2025 by Yousif Qaysi
Jho and jenny were such a great help! super friendly, made everything easy and helped me find the perfect suit for my wife!! our vacation is basically sponsored by these two, Thank you!!
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April 2024 by Lt Goose
Decided to take the wife to Cabo for a last minute trip so she needed a couple of new suits. Forgot it was spring break so a lot of places were out of stuff. So we went here on a limb. It was crazy busy but the tall lady with glasses, I think her name was Jenny, really took care of us. She made the process easy and my wife was really happy. Would recommend.
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March 2024 by Deborah Buffone
easy in and out. Nice people.
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November 2022 by Chelsea B
Amazing service!
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November 2022 by David Linscombe
Very nice store and the lady was extremely helpful
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August 2022 by slee blazers
Just wanted to give Jennifer a shout out for her excellent customer service. She is very courteous and helpful. I love her enthusiasm and energy!! Highly recommend this location because of her. Thank you again!
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March 2022 by Amber Martin
This place is good if you need a swimsuit when it's not bathing suit season, and not too many stores have their swimwear out. But they are overpriced. I can get the same type of swimwear much cheaper elsewhere.
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March 2022 by Aimee P
Amazing Customer service! Crystal and the team were very helpful. She picked out suits that I would never have picked out for myself and I LOVE them!!!!
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November 2021 by Molly Vaughan
Jennifer did a great job of helping me find exactly what I needed! I would definitely shop here again.
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September 2021 by Chelsea S.
Do not waste your money on this company. Their prices for the quality of their swimsuits are awful. This is the most expensive swimsuit I have ever bought in my life. I usually only buy swimsuits that are $20 from target but I decided I wanted to treat myself because I could not find a swimsuit that fit my body well. I caved and bought this swimsuit for over $200 thinking it would last me for years. I had only worn this swimsuit 3 or 4 times and the underwire of my top came through the fabric, poking into my skin. I take very good care of my swimsuits and do not machine wash them. This should not be happening after the FOURTH time of wearing a swimsuit. I reached out to customer service and said they cannot do anything after the 21 day return policy. I am EXTREMELY disappointed in the customer service and quality of this company for the price I paid. So save your money and spend it elsewhere.
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May 2021 by Dana Blick
Amazing service and selection! Jenny was incredibly helpful. I told her a few things I look for in a swim suit and she quickly filled the dressing room with a variety of choices, which fit me and my style perfectly. The only problem was picking my faves!
