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July 2021 by Jennifer Buehler
I am trying to find a hairstylist to use on a regular basis. This is not the place to go. The whole point of offering Groupon to first time customers is to turn them into repeat customers. I called to request an appointment and was offered one for midweek. I said that I really needed it for Saturday. They don't give Groupon services on Saturdays. The one day most people are available to take care of things like this and they don't do it. I have read a lot of these reviews and they always refer to the "fine print" on Groupon because supposedly that tells all. Well it doesn't. And most of what they are saying is in the fine print isn't there. I have uploaded a snippet of the fine print from the Groupon website with this review. They are liars. They also like to respond to negative reviews by insulting people and insinuating that they can't afford their services. Well let me just tell you, I CAN afford their services at full price many times over and I would NOT go here. The people running this establishment are trash as far as customer service is concerned. It is very evident in their response to negative criticism and the way they run their Groupon promotions.EDIT In response to their response to my review above.I wasn't asking for a last minute booking. I was asking for a Saturday appointment. I even said on the phone that it would be fine if it was in a few weeks. You said you don't make Groupon appointments on Saturdays. Period. That is what was said. Stop trying to make yourselves look better and at least be honest.
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February 2021 by Miss C.
I've been going to Anabel for many years now and she also does my daughter's, mom's and mother in law's hair. She can cut and color for all ages and transforms hair to its full potential! Throughout this pandemic, I haven't had my hair done and I was finally able to show my hair some love! My hair is naturally curly and frizzy, but I love the way she blow dries my hair because it lasts so long. I can never get my hair this silky smooth at home no matter what I do. She's the best!!
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February 2021 by Perla Camargo
Anabel did a great job coloring my hair they I wanted it! I’m so happy the way it turned out!
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October 2020 by Mary Gutierrez
I always have trouble getting my hair platinum blonde because my hair it’s dark brown almost black and with Anabel my hair it’s the color I always wanted! No ORANGE OR GOLD, Beautiful job! now my hair it’s platinum and in great shape! Highly recommended ?????
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September 2020 by Carol Elliott
The problem was that when I called I never discussed pricing at all. I only ask for an appointment and was told that it was a Holiday and your not open. Why?? Answer the phone to only hang up on a potential customer that's never been there? Affordability was not a concern. I was trying to find a new hair stylist because I just moved to the area, and this was the first place I called.
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November 2019 by Ann Sanchez
I go here about every two weeks, always get the best service and they truly know how to do their job very well.
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October 2019 by Christian Huerta
i called for a trim but they wanted to charge 100 and ive been growing my hair out for 3 years and never have i gotten charge more than 20 for a trim
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July 2019 by Audrey Cook
SCAM SCAM SCAM SCAM!!!!!! I'd give zero stars if I could!! Tried to use a $60 groupon deal for highlights and she wanted $350! Never once mentioned the increase in price once, not to mention my hair was a rat's nest and fried by the end.
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June 2019 by paulina aguilar
$75 to cut my split ends seems a bit much. Even if you insist on blow drying my hair straight because you don’t like “your customers to leave with wet hair” $75 seems a bit much for cutting split ends (i got a simple straight cut..i did not want layers due to personal preference)
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May 2019 by Tara Lance
Annabel did an amazing job on my hair. She was very knowledgeable and welcoming. She truly made my day and I am thankful that I found her. She will most definitely be doing my hair again.
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March 2019 by Michelle Stolp
Annabelle!!!! HELP ME!!! I recently moved to Plano and cannot (for the life of me) find a stylist like you! You do what I ask and NOT what you want! WELL.... I went to a local place today, brought in a picture of how I wanted my hair and... let's just say I DEFINITELY DID NOT get what I asked for!!! I NEED YOUR SKILLS!!!!!
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March 2019 by Adriane Thames
My first experience was good. Tried to use a coupon but she doesn't accept. Only certain employees can take groupons.
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December 2018 by Donna Owens
The absolute best highlights I have ever had. The ladies there are so nice. I will never go to anyone else again. They do usually have a Groupon you can get for your first visit.
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November 2018 by Nicole A.
Annabel is awesome. She gets straight to the point and if you show her what your looking for she doesn't disappoint. I've been here twice. Once for color and cut and the other for just cut. I highly recommend
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October 2018 by Tatiana Suvalian
Very rude and terrible customer service. I purchased a Groupon and Annabel told my wife it would be a lot of for extra length .I wasted a whole day off coming there and she said she will not my hair unless I pay a lot of money extra!. She is scam artist. Be aware. Very unprofessional and rude.
